Cisco 7910 Series - User Manual

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| CISCO IP PHONE 7910 SERIES |

Instructional & Information Technology Services

1. Line

2. Hold

3. Transfer

4. Settings

5. Msgs

6. Conf

7. Forward

8. Redial

9. Speaker & Mute

10. Navigation

11. Speed 1/Speed 2

Place a Call

• Lift handset

•

For hands-free

, press Line button

or SPEAKER button

• Dial the number

Answer a Call

• Lift handset

End a Call

• Hang up handset

• Press LINE Button

Place a call on hold

1. Press HOLD Button

2. Press HOLD Button again to resume

call

Check Messages

Red light on handset indicates new

message.

To retrieve message(s):

1. Press MSGS button

2. Follow prompts to check voice mail.

Speed Dial

To program speed dial buttons, see

Web Interface Section. To dial

1. Lift handset and press SPEED 1 or

SPEED 2 button

Redial last number called

• List handset (optional)

• Press REDIAL button

Mute a Call

Disables microphone

• Press MUTE button to activate

• To deactivate, press MUTE button

again

Switch between handset & speaker

1. If on SPEAKER, lift handset

2. If on handset, press

SPEAKER button and replace

handset

Place a Conference Call

Up to six

participants.

1. While on a call, press CONF button

2. Call the next person

3. Press CONF Button again to connect

Repeat as necessary.

Meet Me Conference

Meet Me Conference can only be

established from a 7940/60 model

■ Join a Meet Me call:

1. Dial the assigned MEET ME

conference number

Place 2nd call on hold

1. Place 1

call on hold with HOLD

button

2. Press LINE button to get 2

line

(You will hear a dial tone to make

second call)

3. Dial number for the second call

4. Press LINE button to end 2

call

5. Press HOLD button to place your

second caller on hold

6. Press HOLD a second time to return

to your rst caller

Note: Press HOLD button twice to

alternate between 1

and 2

call

Transfer a Call

1. Press TRANSFER button

2. Dial number

3. Announce call transfer (

optional

)

4. Press TRANSFER button again to

complete the transfer

Call Forward

1. Press FORWARD button (2 beeps)

2. Dial number to forward call to

To Deactivate:

1. Press FORWARD button (

1 beep)

Note: See Web Interface Section for

forwarding calls online

Call Waiting

1. When you hear call waiting beep

(single alert)

2. Press HOLD button (rst call goes

on hold)

3. Press HOLD twice to alternate

between calls

4. Press LINE to disconnect current

caller

■ To join calls:

• Press TRANSFER button to join the 2

incoming callers and exit call yourself

• Press CONF button to join the 2

incoming callers and yourself together

in a conference call

QUICK REFERENCE

20/02/07

CISCO IP 7910 Series

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Overview

Function Description
Important Technical Specifications (Inferred from the manual)
Usage Features
Maintenance Features (Inferred)

The Cisco IP Phone 7910 Series is a robust and user-friendly communication device designed for efficient voice communication within an enterprise environment. This model, as indicated by the quick reference guide, offers a comprehensive suite of features for managing calls, personalizing settings, and integrating with a web-based call management system.

Function Description:

The Cisco IP Phone 7910 serves as a primary endpoint for voice over IP (VoIP) communication. It enables users to make, receive, and manage calls with a variety of advanced features such as call forwarding, call transfer, conference calling, and speed dial. The device is designed to be intuitive, with clearly labeled buttons for common functions and a menu-driven interface for more complex settings. Its integration with a web interface (Call Manager) allows for remote configuration and management of personal phone features, enhancing user control and flexibility.

Important Technical Specifications (Inferred from the manual):

While specific technical specifications like power consumption or exact display resolution are not explicitly stated, the manual implies several key technical aspects:

Display: The phone features an LCD display, which can be adjusted for contrast, indicating a monochrome or limited color display. It shows call information, menu options, and alerts.
Connectivity: As an IP phone, it connects to a network, likely via Ethernet, to access the VoIP system and the Call Manager web interface.
Audio: It supports both handset and speakerphone operation, with mute functionality for privacy. The ringer volume and type are adjustable, suggesting internal sound generation capabilities.
User Interface: The physical interface includes a numeric keypad, dedicated function buttons (Line, Hold, Transfer, Settings, Msgs, Conf, Forward, Redial, Speaker & Mute, Navigation, Speed 1/Speed 2), and navigation keys (+/-) for menu interaction.
Call Capacity: The phone supports managing multiple calls simultaneously, including placing a second call on hold and facilitating conference calls with up to six participants.
Compatibility: It is designed to integrate with Cisco's Call Manager system, indicating a proprietary or standards-compliant (e.g., SIP, SCCP) VoIP protocol implementation. The mention of "Meet Me Conference" being established from a 7940/60 model suggests the 7910 might have limitations in initiating certain advanced conference types, but can join them.

Usage Features:

The Cisco IP Phone 7910 offers a wide array of usage features to streamline daily communication:

Basic Call Handling:
- Making Calls: Users can lift the handset or press a Line/Speaker button and dial the number.
- Answering Calls: Simply lift the handset.
- Ending Calls: Hang up the handset or press the LINE button.
Call Management:
- Hold: A dedicated HOLD button allows users to place a call on hold and resume it. It also facilitates alternating between two active calls by pressing the HOLD button twice.
- Transfer: The TRANSFER button enables users to transfer an active call to another number, with an optional announcement before completion.
- Conference Calling: The CONF button allows users to initiate a conference call with up to six participants by adding new callers sequentially. It also supports joining existing conference calls.
- Call Forwarding: Users can forward calls to another number or voicemail using the FORWARD button on the phone or through the web interface. Deactivation is also straightforward.
- Call Waiting: The phone signals incoming calls with a beep, and users can manage these by placing the current call on hold and switching between calls.
- Redial: A REDIAL button quickly dials the last number called.
- Speed Dial: Two dedicated SPEED buttons (Speed 1/Speed 2) allow for quick dialing of pre-programmed numbers, configurable via the web interface.
Audio Control:
- Mute: A MUTE button disables the microphone for privacy during a call.
- Handset/Speaker Toggle: Users can easily switch between handset and speakerphone mode during a call.
Personalization (Phone Settings Menu):
- Volume Control: Adjusts handset, speaker, and ringer volumes.
- LCD Contrast: Allows users to set the display contrast for optimal viewing.
- Ringer Type: Users can choose from available ringer types.
- Model Information: Provides access to view phone model details.
- Timer: A timer function is available.
- Network Configuration: While listed, users are advised "Do not alter!" this setting, indicating it's for administrative use.
Web Interface (Call Manager) Features:
- Remote Configuration: Users can access their personal web page via the MyConcordia Portal to manage advanced phone features.
- Speed Dial Programming: Configure speed dial buttons with phone numbers, remembering to prefix external numbers with '9'.
- Call Forwarding Setup: Set up or deactivate call forwarding to voicemail or another number.
- Ring Setting Customization: Choose different ring settings for when the phone is idle or in use for each line.
- PIN Management: Change the personal identification number (PIN) for accessing certain services.
- Device Selection: For users with multiple phone sets, the web interface allows selection of the specific device to configure.
- User Locale Profile: Select the display language for the phone and web interface.

Maintenance Features (Inferred):

The manual primarily focuses on usage and configuration, but some aspects can be inferred regarding maintenance:

Firmware Updates: While not explicitly mentioned for end-users, an IP phone system typically allows for remote firmware updates by administrators to ensure optimal performance, security, and access to new features.
Troubleshooting: The quick reference guide itself serves as a first-line troubleshooting tool for common operational questions. For more complex issues, the "Instructional & Information Technology Services" contact information implies support channels are available.
Cleaning: Although not detailed, standard electronic device cleaning practices (e.g., wiping with a soft, damp cloth) would apply to maintain the physical appearance and hygiene of the handset and keypad.
PIN Management: The ability to change a PIN via the web interface can be considered a security maintenance feature, allowing users to regularly update their credentials.

In summary, the Cisco IP Phone 7910 Series is a comprehensive and user-centric VoIP device, designed to facilitate efficient and flexible communication within an organizational framework, supported by both on-device controls and a powerful web-based management system.