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Cisco 7912 User Manual
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C
ISCO
7912 T
ELEPONE
U
SER
G
UIDE
WWW
www
.tekelec.com
620-05600350 — Release 5.6.2
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Your Cisco Telephone
13
Introduction
13
Accessing Phone Features
13
In this Manual
13
Telephone Description
13
Cisco 7912G Features Table
14
Moving Your Telephone
15
2 Basic Phone Features
17
Adjusting the Display Contrast
17
Adjusting the Handset Volume
17
Adjusting the Speaker Volume
18
Adjusting the Ringer Volume
18
Answering Calls
18
Answer a Call
18
Answering a Second Call (Call Waiting)
19
Putting First Call on Hold
19
Disconnecting the First Call
19
Reconnecting to the First Call
19
Hanging up
19
Making a Call
20
Using the Handset
20
Using the Speaker
20
Using the Keypad
20
While on a Call
20
Monitoring a Call Hands-Free
21
Using the Hold Button
21
Using the Monitor Soft Key
21
Feature Notes
21
Selecting a Ringer Sound
22
Using the Call Directory
22
Viewing or Dialing from the Directories
22
Deleting Records in the Directories
23
Deleting All Records in a Directory
23
Deleting Individual Records in a Directory
23
3 System Telephone Features
25
Feature Activation Digit
25
Abbreviated Dial
25
Creating an Abbreviated Dial Code
25
Using an Abbreviated Dial Code
26
Modifying an Abbreviated Dial Code
26
Deleting an Abbreviated Dial Code
27
Verifying an Abbreviated Dial Number
27
Anonymous Call Rejection
27
Enabling Anonymous Call Rejection
27
Disabling Anonymous Call Rejection
27
Authorization Code Calling
28
Billing Codes
28
Blind Transfer
28
Call Block (Selective Call Rejection)
28
Enabling/Disabling Call Block
29
Blocking Number of Last Call Received
29
Adding Numbers to Call Block List
30
Listing Blocked Numbers
30
Deleting Numbers from Call Block
30
Call Forward (All Calls)
31
Enabling Call Forward (All)
32
Using the Phone
32
Using Star Codes
32
Disabling Call Forward (All)
33
Using the Phone
33
Using Star Codes
33
Call Forward (Busy)
33
Enabling Call Forward (Busy)
34
Disabling Call Forward (Busy)
35
Call Forward (no Answer)
35
Enabling Call Forward (no Answer)
36
Disabling Call Forward (no Answer)
37
Call Forward (out of Service)
37
Enabling Call Forward (out of Service)
37
Disabling Call Forward (out of Service)
38
Call Pickup
38
Directed Call Pickup
38
Using the Phone
39
Using Star Codes
39
Group Call Pickup
39
Call Return
39
Call Trace
40
Call Waiting
40
Answering the Second Call
40
Switching between Held Calls
41
Suspending Call Waiting
41
Call Waiting with Caller ID
41
Call Waiting with ID Manager
41
Caller ID Block
42
Conference
42
Conference Call Tips
42
Dial Tone and Ringer Patterns
43
Direct Extension Assignment
43
Programming a Guest Phone
43
Re-Establishing the Guest Phone
44
Re-Establishing Your Old Phone
44
Do Not Disturb
44
Tips for Using Do Not Disturb
44
Enabling/Disabling Do Not Disturb
44
End Call
45
Group Speed Dial
45
Hold
45
Hold-On Queuing
46
Hunt Groups
46
Intercom Calls (Receive Only)
46
Meet-Me Conference
46
Joining a Meet-Me Conference
47
To Join a Meet-Me Conference
47
Silencing Announcements
48
Dialing in too Early
49
Entering an Incorrect ID
49
Extending the Conference Duration
50
Roll Call
50
Adding more Ports to an Active Meet-Me Conference
50
Dropping a Conference Call
50
Muting a Conference Call
51
Locking a Conference Call
51
Raising/Lowering Hands in a Conference Call
51
Scheduling a Meet-Me Conference
52
Canceling a Meet-Me Conference
53
Modifying a Meet-Me Conference
53
Getting a List of Meet-Me Conferences
54
Multicall Park
54
Parking a Call
54
Retrieving a Parked Call
55
Music on Hold
55
Mute
55
On-Hook Dialing
55
Permanent Caller ID Block Release
56
Phone Configurator
56
Assigning Your Phone Number to Your Phone
56
IP Address/Phone Number Announcement
57
Changing the Extension Number
57
Unassigning the Extension Number
58
Priority Call
58
Enabling/Disabling Priority Call
58
Adding Members to the Priority Call List
59
Listing Priority Call Members
59
Deleting Priority Call Members
59
Privacy Guard
61
Access Codes
61
Caller Actions
61
Entering an Access Code
62
Recording a Name
62
Answering Privacy Guard Call
62
Enabling/Disabling Privacy Guard
63
Managing the Access Code
63
Changing the Access Code
63
Listening to Access Code
64
Managing the Selective Caller List
64
Adding to the List
64
Listening to the List
64
Deleting from the List
65
Redial
66
Using the Phone
66
Using Star Codes
66
Remote Access to Call Forwarding
66
Setting or Changing Remote Forwarding
66
Canceling Remote Forwarding
67
Remote Phone
67
Dial-In Setup of Remote Phone
68
Deactivating Dial-Up Remote Phone
68
Web Portal Setup of Remote Phone
68
Deactivating Remote Phone Via Web Portal
69
Feature Interaction: Remote Phone with Find-Me
69
Selective Call Forward
70
Enabling/Disabling Selective Call Forward
70
Entering the Forwarding Destination Number
70
Identifying the Forwarding Destination Number
71
Adding Forwarded Phone Numbers
71
Listing Forwarded Phone Numbers
71
Deleting Forwarded Phone Numbers
72
Speed Dial
73
Programming a Speed Dial Button
73
Using a Speed Dial Button
73
Identifying the Number Assigned to a Speed Dial Button
73
Modifying a Speed Dial Number
74
Deleting a Speed Dial Number
74
Speaker
74
Star Codes
74
Transfer
75
4 Voice Mail Features (Default Menu)
77
Menus and Commands
77
Accessing Your Voice Mail
80
From Your Phone
80
From any Other Internal Phone
81
From any Outside Touchtone Phone
81
Dialing Main Number
81
Dialing Your Telephone
82
From the Email Program on Your PC
82
Using Controls While Playing Messages
83
Rewind/Fast Forward
83
Rewind to the Beginning of a Message
83
Fast Forward to the End of a Message
83
Pause Play of a Message
83
Composing Messages before Sending
84
Compose and Send a Message
84
Marking a Message as Urgent
85
Changing Your Password
85
Skipping the Mail Menu to Hear Messages
85
Returning to the Auto Attendant or Operator
86
Zeroing out to a Custom Operator
86
Replaying a Message
87
Saving a Message
87
Skipping to the Next Message
87
Deleting a Message
87
Forwarding a Message to Another Mailbox
87
Replying to a Message
88
Dialing Back a Caller
89
Sending a Message Directly to an Extension
89
Personal Greetings
89
Recording Personalized Mailbox Greetings
90
Listening to Your Greetings
90
Receiving Pager Notification
90
What You Receive on Your Pager/Cell Phone
91
Managing Distribution Groups
91
Creating a New Group
92
Editing or Modifying a Group
92
List All Group Members
93
Add a Member to the Group
93
Delete a Group Member
93
Play the Group Name
94
Change the Group Name
94
Deleting a Group
94
Listening to a List of Distribution Groups
95
Exiting the Voice Mail System
95
5 Voice Mail Features (Option a Menu)
97
Menus and Commands
97
Accessing Your Voice Mail
101
From Your Phone
101
From any Other Internal Phone
102
From any Outside Touchtone Phone
102
Dialing Main Number
102
Dialing Your Telephone
103
From the Email Program on Your PC
103
Using Controls While Playing Messages
104
Rewind/Fast Forward
104
Rewind to the Beginning of a Message
104
Fast Forward to the End of a Message
104
Pause Play of a Message
104
Composing Messages before Sending
105
Compose and Send a Message
105
Marking a Message as Urgent
106
Changing Your Password
106
Skipping the Mail Menu to Hear Messages
106
Returning to the Auto Attendant or Operator
106
Zeroing out to a Custom Operator
107
Replaying a Message
108
Saving a Message
108
Skipping to the Next Message
108
Deleting a Message
108
Forwarding a Message to Another Mailbox
108
Replying to a Message
109
Dialing Back a Caller
109
Personal Greetings
110
Recording Personalized Mailbox Greetings
110
Listening to Your Greetings
111
Sending a Message Directly to an Extension
110
Receiving Pager Notification
111
What You Receive on Your Pager/Cell Phone
111
Managing Distribution Groups
112
Creating a New Group
113
Editing or Modifying a Group
113
List All Group Members
114
Add a Group Member
114
Delete a Group Member
114
Play the Group Name
115
Change the Group Name
115
Deleting a Group
115
Listening to a List of Distribution Groups
115
Exiting the Voice Mail System
116
6 Voice Mail Features (Option B Menu)
117
Menus and Commands
117
Accessing Your Voice Mail
120
From Your Phone
120
From any Other Internal Phone
121
From any Outside Touchtone Phone
121
Dialing Main Number
121
Dialing Your Telephone
122
From the Email Program on Your PC
122
Using Controls While Playing Messages
123
Rewind/Fast Forward
123
Rewind to the Beginning of a Message
123
Fast Forward to the End of a Message
123
Pause Play of a Message
123
Composing Messages before Sending
124
Compose and Send a Message
124
Marking a Message as Urgent
124
Changing Your Password
125
Skipping the Mail Menu to Hear Messages
125
Returning to the Auto Attendant or Operator
125
Zeroing out to a Custom Operator
126
Replaying a Message
127
Saving a Message
127
Skipping to the Next Message
127
Deleting a Message
127
Forwarding a Message to Another Mailbox
127
Replying to a Message
128
Dialing Back a Caller
128
Sending a Message Directly to an Extension
128
Personal Greetings
129
Recording Personalized Mailbox Greetings
129
Listening to Your Greetings
130
Receiving Pager Notification
130
What You Receive on Your Pager/Cell Phone
131
Managing Distribution Groups
131
Creating a New Group
132
Editing or Modifying a Group
132
List All Group Members
133
Add a Group Member
133
Delete a Group Member
133
Play the Group Name
134
Change the Group Name
134
Deleting a Group
134
Listening to a List of Distribution Groups
135
Exiting the Voice Mail System
135
7 Set up Outlook for TAPI
137
Using TAPI to Call from Outlook
137
Installing the TAPI Support Software
139
Configuring Windows for TAPI
144
Configuring Outlook to Use TAPI
152
Index
155
Other manuals for Cisco 7912
User Documentation
5 pages
Quick Start Guide
12 pages
Quick Reference Guide
7 pages
User Guide
54 pages
User Manual
10 pages
Reference Guide
20 pages
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Cisco 7912 Specifications
General
Audio Codec Support
G.711, G.729a
Ethernet Ports
1 x 10/100Base-T Ethernet port
Protocol Support
SCCP
Power Options
Power over Ethernet (PoE), AC adapter
Lines
1 line
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