Cisco 7911

Information on initial setup and the four available VoIP phone models at Illinois State University.

Steps to report issues with your VoIP phone to department technical support or the Computer Help Desk.

Explanation of how caller information is displayed for incoming and outgoing calls.

Instructions on how to access the campus voice mail system using your VoIP phone.

Details various methods for initiating a phone call with your VoIP phone.

Procedure to redial the most recently dialed phone number.

Steps to redial a number from your phone's call history.

How to call the university operator for assistance with on-campus numbers.

Guide to making calls within the Illinois State University network.

Instructions for placing calls to numbers outside the university.

Procedure for making calls to toll-free numbers (800, 877, 888).

Steps for placing long-distance calls, including using a calling code.

How to place an active call on hold and how to resume it.

Guide to initiating a second call while the first call is on hold.

Steps to answer an incoming call while already engaged in another call.

Instructions for transferring an active call to another phone number.

How to configure and use the mobility feature to answer calls on a cell phone.

Procedure to redirect an active call from the VoIP phone to a cell phone.

Steps to initiate and manage conference calls with multiple participants.

How to remove a participant from an ongoing conference call.

Steps to activate call forwarding to another on-campus phone number.

Instructions to deactivate call forwarding on the VoIP phone.

How to access and view lists of missed, received, and placed calls.

Steps to redial a number directly from the call history lists.

How to edit and then dial a number from the call history.

Instructions to remove a specific number from the call history.

How to delete all entries from the call history lists.

Steps to log in to the personal address book via the VoIP phone.

Procedure to properly log out of the personal directory to ensure data security.

Guide to searching for specific contacts within the personal address book.

Steps to dial a contact directly from the personal address book.

How to adjust the loudness of incoming caller voices.

Steps to adjust the loudness of the phone's ringer.

How to change the audible alert for incoming calls.

Instructions for setting a custom background image on the phone display.

Steps to activate support for wideband headsets for enhanced audio quality.

How to deactivate wideband headset functionality.

Guide to adjusting the screen brightness for better readability.

Instructions to modify the Personal Identification Number for the VoIP phone.

How to link the VoIP phone to a cell phone for call forwarding and mobility.

Steps to add new numbers to the speed dial feature via the web portal.

How to delete numbers from the speed dial list using the web portal.

Guide to adding new contacts to the personal address book via the web portal.

Steps to delete contacts from the personal address book using the web portal.

How to view all saved contacts in the personal address book.

Guide to searching for specific contacts within the personal address book.