Why doesn't the softkey I need appear on my Cisco 7942G?
If the softkey you want to use does not appear on your Cisco IP Phone, you may need to press 'more' to reveal additional softkeys. Also, you might need to change the line state by going off-hook or having a connected call. It is also possible that your phone is not configured to support the feature associated with that softkey.
What causes Barge to fail on my Cisco 7942G, resulting in a fast busy tone?
Barge attempts can fail and result in a fast busy tone if you cannot barge an encrypted call because the phone you are using is not configured for encryption. When this occurs, your phone plays a fast busy tone.
How to troubleshoot a Cisco 7942G IP Phone when I cannot hear a dial tone or complete a call?
If you cannot hear a dial tone or complete a call on your Cisco IP Phone, ensure you log into the Extension Mobility service. Also, you may need to enter a client matter code (CMC) or forced authorization code (FAC) after dialing a number if you have an SCCP phone. Additionally, your phone might have time-of-day restrictions that prevent you from using some features during certain hours.
Why does Cisco CallBack fail on my Cisco IP Phone?
Cisco CallBack might fail if the other party has call forwarding enabled.
General| Lines | 2 |
|---|---|
| Audio Codec Support | G.711, G.729a, G.729ab, G.722 |
| Network Protocols | SIP, SCCP |
| Ethernet Ports | 2 x 10/100 |
| Power Options | PoE 802.3af, Optional Power Cube |
| Speakerphone | Yes |
| Headset Port | Yes |
| Weight | 3.5 lbs |
Describes the physical components and features of the Cisco Unified IP Phone.
Explains how to connect the Cisco Unified IP Phone to power and network.
Instructions on how to adjust the handset rest for optimal positioning.
Details the functions and usage of the various soft keys on the phone.
Covers holding, muting, answering, ending calls, and managing call waiting.
Instructions on how to access and listen to voice messages.
Explains how to adjust volume, ring type, and display contrast settings.
Describes call forwarding, parking, and pickup functionalities.
Explains how to use the intercom feature for one-way audio communication.
Covers placing and understanding priority calls with MLPP.
Describes how to override call blocking using a PIN.
Details blind and consultative call transfer methods.
Instructions for transferring a call directly to a voice mailbox.
Steps to cancel a consultative call transfer attempt.
How to forward all incoming calls to another number or voicemail.
Steps to place and establish three-party and ad-hoc conference calls.
Instructions for placing and ending MeetMe conference calls.
Instructions on how to record an active call.
Explains joining, holding, resuming, and enabling privacy on shared-line calls.
Steps to access the phone's local directory and search for contacts.
Instructions for programming and using personal speed-dial buttons.
How to place calls from the system speed-dial directory.
Features for switching calls between desk and remote phones.
How to view, place calls from, and clear call history.
Explains how to use the intercom feature for voice communication.
Instructions for activating and deactivating the Do Not Disturb feature.
Describes logging in to configure the phone with a user's profile.
How to place calls from personal speed dial using My Phone Apps.
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