Cisco IP Phones - User Manual

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NetVanta Unified Communications Technical Note
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Installing and Configuring Cisco 7940/7960
Series IP Phones
Introduction
The 7940/7960 IP Phone models from Cisco provide easy-to-use displays, modern styles, and broad
ranges of features. The 7940 offers two lines, while the 7960 offers six lines for increased productivity.
The 7940 and 7960 are interoperable with ADTRAN’s NetVanta Enterprise Communications Server and
can be autodetected and configured with ease. The purpose of this technical note is to provide instructions
for installing and configuring Cisco phones with the NetVanta Enterprise Communications Server.
Known Integration Issues
There are no known integration issues at this time.
Enabling Cisco SIP Phone Configuration
This section describes how to install the Cisco configuration files and phone firmware so that Cisco 79x0
phones can be automatically detected and provisioned by the UC server.
Obtaining Firmware Upgrades
The UC server supports Cisco 79x0 session initiation protocol (SIP) firmware version P0S3-08-9-00.
ADTRAN does not distribute Cisco firmware, so you must obtain the firmware files from Cisco Systems
(http://www.cisco.com) or from your authorized Cisco reseller.
NOTE: You must have a maintenance contract with Cisco to access the firmware upgrades on Cisco’s
corporate website.
The firmware files obtained from Cisco must be comprised of the following:
P0S3-08-9-00.loads
P0S3-08-9-00.sb2
P0S3-08-9-00.bin
P0S3-08-9-00.sbn

Summary

Introduction to Cisco IP Phones

Known Integration Issues

Enabling Cisco SIP Phone Configuration

Obtaining Firmware Upgrades

Installing Configuration Files

Enabling Cisco SIP Phone Support

DHCP Server Configuration for Cisco Phones

Preparation and Validation

Firmware Validation

Verify the phone firmware version on the Cisco phone by navigating settings.

Automatic Detection Validation

Confirm automatic phone detection by checking the UC client for the phone's MAC address.

Adding an Identity for Cisco Phones

Associating Identity with Phone

Troubleshooting Phone Detection Issues

Phone Not Appearing in UC Client

Addresses issues where the Cisco phone is not listed in the UC client's phone list.

Troubleshooting Configuration Download

Phone Fails to Download Configuration

Diagnose why a Cisco phone fails to download its configuration from the TFTP server.

Troubleshooting Restart;Reload Failures

Phone Unresponsive to Restart Requests

Resolves issues where the phone doesn't respond to UC client restart or identity assignment.

Cisco IP Phones Specifications

General

Brand	Cisco
Model	IP Phones
Category	IP Phone
Language	English