Voice Gateway with Router
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Appendix A: Troubleshooting
Frequently Asked Questions
Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct
connection to the Internet.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet. Some applications
require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix B: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Voice Gateway?
No.
Is the Voice Gateway cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Voice Gateway.
Does the Voice Gateway replace a modem? Is there a cable or DSL modem in the Voice Gateway?
No, this version of the Voice Gateway must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Voice Gateway?
The Voice Gateway is compatible with virtually any cable or DSL modem that supports Ethernet.
How do I get mIRC to work with the Voice Gateway?
Use the Router - Application screen. Configure an entry and set the Starting and Ending Ports to 113 for the PC
on which you are using mIRC.
How do I reset the Voice Gateway?
Refer to “Chapter 5: Using the Interactive Voice Response Menu” for instructions.
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