Smart Call Home Quick Start Configuration Guide for
Cisco Nexus
®
9000 Series Switches
Cisco Smart Call Home offers diagnostics and real-time alerts on select Cisco devices, which provides higher
network availability and increased operational efficiency. Smart Call Home is a connected service of Cisco
SMARTnet™ for the Nexus 9000.
This document provides the minimum steps to configure and register a Nexus 9000 for Smart Call Home using the
following four available options. It is assumed that the device has the necessary DNS configuration (ip domain-name
and ip name-server for DNS look-ups or ip host for static entries) in order to resolve host-names that may appear in
destination addresses.
1. HTTPS transport from the Nexus 9000 to Cisco
2. Email transport from the Nexus 9000 to Cisco
3. HTTP from the Nexus 9000 to a Transport Gateway (TG) - HTTPS transport to Cisco
4. Email from the Nexus 9000 to a Transport Gateway (TG) - HTTPS transport to Cisco
Note: For security reasons, Cisco recommends customers make use of one of the HTTPS transport options, due to the
additional payload encryption that HTTPS offers. The Transport Gateway software is downloadable from Cisco and
is available for customers who require an aggregation point or a proxy for connection to the internet.
Requirements for Smart Call Home:
NX-OS version 6.1(2) is the minimum version required to support Call Home
A CCO ID associated with an appropriate Cisco SMARTnet™ Service contract for your company
Cisco SMARTnet™ Service for the device to be registered
Resources for Smart Call Home:
Smart Call Home Support Forum
Cisco Nexus 9000 Series Configuring Smart Call Home
Smart Call Home Server Certificate for HTTPS
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