park Parks the call at an unused extension to be picked up by another member
of your Call Group as setup by your System Administrator. See the chapter on
Advanced Phone Features for more information.
3-Way Calling
conf To share a call between 3 parties you make use of the conference facility
on your phone. Call the first person you wish to speak to and when they answer
press the conf soft key on your phone. This places the first call on hold and you
will hear the dial tone again. Call the second person you wish to hold a joint call
with by using the soft key options now presented. When they answer you can
have a private conversation with them as they first person is still on hold. Finally
press the conf soft key once more and all 3 of you will be connected.
If you want to leave the call but still permit the other 2 parties to continue the
call press the join soft key. However, as you initiated the call you will be billed
for the whole call whether you are involved or not.
Transferring a Call
xfer Attended Transfer - To transfer an attended call to another phone press
the xfer soft key on the phone. This puts the call into hold and you will hear a
dial tone. Call the person you wish to transfer the call to either by entering their
number or by using the soft key options now presented and when they answer
you may speak privately to them before transferring the call. To complete the
transfer of the call press the xfer soft key once more and the call will be
transferred and you may hang up.
Unattended Transfer - To transfer an unattended call to another phone press
the xfer soft key on the phone. This puts the call into hold and you will hear a
dial tone. Call the person you wish to transfer the call to either by entering their
number or by using the soft key options now presented and as soon as you hear
a ringing tone press the xfer soft key once more and the call will be transferred
and you may hang up.
bxfer Blind Transfer If you want to make an unattended call transfer where
the receiving phone displays the originating call details, rather than the
transferring phone details, then press the bxfer soft key (you may need to scroll
the handset display to the right using the navigation pad). Call the person you
wish to transfer the call to by entering their number followed by the dial soft
key and as soon as you hear a ringing tone hang up. The call will be transferred.
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