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Cisco SPA 502G User Manual

Cisco SPA 502G
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Cisco SPA 502G User Guide

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Cisco SPA 502G Specifications

General IconGeneral
BrandCisco
ModelSPA 502G
CategoryIP Phone
LanguageEnglish

Summary

Phone Operation and Functions

Phone Operation

Explains using the handset, speaker, or headset for calls and dialing assistance via LCD.

Dialling Assistance

Describes how the LCD screen displays matching numbers during dialing and using the navigation pad.

Phone Functions Overview

Details how the four buttons below the LCD screen act as soft keys with dynamic functions.

Home Screen Options

Outlines the default soft key arrangement (GPickUp, dir, dnd, redial, cfwd) when the phone is inactive.

GPickUp Functionality

Explains how to pick up another group member's ringing call using the GPickUp soft key.

Directory Access (Dir)

Describes accessing local, company, and personal phone directories via the 'dir' soft key.

Do Not Disturb (dnd)

Details how to set the phone to unavailable for incoming calls using the 'dnd' soft key.

Redial Feature

Explains accessing a list of recently dialled numbers with date, time, and duration using 'redial'.

Call Forwarding (cfwd)

Describes setting up call forwarding to another number using the 'cfwd' soft key.

Receiving a Call

Explains the 'answer' and 'ignore' soft key options available when a call is received.

Making a Call

Details the soft key options (dial, delChr, clear, cancel, etc.) available when dialing a number.

Call Connected Soft Keys

Describes the 'hold', 'endCall', 'conf', 'xfer', 'bxfer' soft keys available once a call is connected.

Putting a Call on Hold

Explains how to place a call on hold using the 'hold' soft key and resume it later.

Advanced Call Features

3-Way Calling

Details how to initiate and manage a three-party conference call using the 'conf' soft key.

Transferring a Call

Explains Attended (xfer) and Unattended (xfer) call transfers, and Blind Transfer (bxfer).

Voice Mail Access

Accessing Voice Mail

Describes how to check for new messages via the Message Waiting Indicator and Voice mail button.

Voice Mail Options

Lists options for listening, replying, forwarding, and managing voice messages.

Advanced Phone Features

Call History

Explains accessing call history (made, received, missed) and managing entries like delete, edit, save.

Change Ring Tone

Details how to change the ring tone for each line using the Setup button and soft keys.

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