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Cisco SPA Series

Cisco SPA Series
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Hosted VoIP Handset User Guide
Cisco SPA Series

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Cisco SPA Series Specifications

General IconGeneral
PoEYes (802.3af)
Voice CodecsG.711, G.729, G.726, G.722
ProtocolsSIP
SecuritySRTP, TLS
LinesVaries by model
Headset PortYes (RJ9)
SpeakerphoneYes
MemoryVaries by model
DimensionsVaries by model
WeightVaries by model

Summary

Understanding Your Phone and Buttons

Call Functions and General Use

Adjusting Volume

Explains how to adjust ringer and in-call volume using phone buttons and soft keys.

Answering a Call

Details methods to answer incoming calls using handset, speaker, or headset.

Ending a Call

Describes how to end a call depending on the active communication method.

Initiating a Call

Outlines the steps to start a new call using handset, speaker, headset, or dialling.

Call Management Features

Redial and Call History

Procedures for redialing numbers and accessing call history records.

Hold and Resume

How to place calls on hold and resume them using specific phone buttons.

Mute a Call

Instructions on muting and unmuting the microphone during a call.

Call Forwarding

Steps to set up and disable call forwarding to another number.

Call Forwarding and Call Transfer

Call Forward after Timeout

Configuration for forwarding calls after a set period of inactivity.

Transfer a Call

Guide to transferring calls, including blind and attended transfer methods.

Do Not Disturb and Speed Dial

Do Not Disturb

How to activate and deactivate the Do Not Disturb feature to redirect calls to voicemail.

Speed Dial

Instructions for assigning and dialling pre-programmed speed dial numbers.

Voicemail Operations

Create Voicemail Greeting

Steps to record and set a personalized voicemail greeting for callers.

Voicemail Message Handling

Leave a Voicemail Message

Process for leaving a voicemail message for another user when they are unavailable.

Retrieve Voicemail Messages

How to access and manage voicemail messages via the desk phone.

Personal Directory Management

Entry via Phone Console

Method for adding contacts to the personal directory directly from the phone.

Entry via Web Interface

Instructions for managing the personal directory using the phone's web interface.

Directory Search and Conference Calls

Searching Personal Directory

Steps to find contacts stored in the personal phone directory.

Conference Calls

Guide on establishing and managing 3-party conference calls.

Using Feature Buttons

Phone or Line Monitor

How to monitor the status of other extensions and transfer calls.

Call Park

Procedure to place a call on hold in a park slot for later retrieval.

Personal Speed Dial Setup

Instructions for assigning and using unlabelled line keys as personal speed dials.

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