What to do if the picture is blank on my Cisco SX80 Conference System monitor?
If the picture is blank on your Cisco Conference System monitor, the system may have entered sleep mode. Try picking up the remote to reactivate it. Also, ensure that the monitor is powered on and that the correct input is selected using the input button on the TV monitor.
Why can't I hear the far end site on my Cisco Conference System?
If you can't hear the far end site on your Cisco Conference System, first ask them to check if their microphone is muted. If not, increase the volume on your monitor or codec.
How to fix the issue when the far end site cannot hear me on the Cisco SX80?
If the far end site can't hear you on the Cisco Conference System, first ensure that your microphone is not muted (the red light should be off). Also, verify that the microphone is not obstructed and is positioned close enough to the person speaking.
What to do if there's echo or distortion on the Cisco SX80 Conference System when people are speaking?
If you experience echo or distortion at your end of the Cisco Conference System when people are speaking, it could be due to the far end microphone being too close to their monitor, or their monitor volume being too high. Ask the far end site to move their microphone further away from the monitor and also to reduce the volume on their monitor.
Why is there audio distortion from the far end site on my Cisco SX80?
If you are experiencing audio distortion from the far end site on your Cisco Conference System, it is likely that their monitor volume is set too high. Ask them to reduce the volume on their monitor.
What to do if the near-end site can't hear or see the far-end peripheral on the Cisco SX80 Conference System?
If the near-end site is unable to hear or see the picture from the far-end peripheral using the Cisco Conference System, ensure that the correct input is selected on the remote control. Also, check that the output cables from the laptop or patient camera are properly connected.
Details manual camera adjustments (zoom, pan, tilt) and creating/managing camera presets for quick scene selection.
Covers connecting to MBT and external sites, including dialing, and managing far-end camera control during calls.
Explains how to share laptop content via VGA/DVI cable during calls, including troubleshooting display issues.
Provides solutions for common audio issues, such as sites being unable to hear each other, distortion, or echo, with possible causes.
Offers solutions for video problems like blank screens or inability to see/hear from the far-end peripheral, including cable checks.
General| Audio Standards | G.711, G.722, G.722.1, G.729, AAC-LD, OPUS |
|---|---|
| Video Outputs | 2 x HDMI |
| IP Protocol | IPv4, IPv6 |
| Frame Rate | Up to 60 fps |
| USB Ports | 2 x USB 2.0 |
| Video Standards | H.264, H.265 |
| Video Inputs | 3 x HDMI, 1 x DVI-I |
| Audio Outputs | 2 x HDMI |
| Network Interfaces | 1 x Ethernet (RJ-45) 10/100/1000 Mbps |
| Maximum Resolution | 3840 x 2160 (4K) |
| Power Supply | 100-240V AC, 50/60Hz |
| Dimensions | 440 x 290 x 44 mm |
| Wireless Connectivity | Not supported |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Humidity | 10% to 90% RH |
| Audio Inputs | 1 x 3.5mm jack |
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