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The CITIZEN Service System
◆ 10-year warranty
We will repair all spontaneous failures of the watch free of charge for ten years after purchase.
Should failure occur during the warranty period, under normal use as prescribed by the
instruction manual, please send the watch and your card type warranty directly to the Citizen
Technical Service Center, or via the place of purchase.
We will repair it free of charge, as per the provisions of the warranty.
Note : We will send you the warranty provisions along the card type warranty when asked.
Please note the following instances are not covered by the warranty:
• Exterior parts change (band, crystal glass, crown, etc.)
• Scratches or dirt
• Damage by a natural disaster
• Failing to present the card type warranty
Please note that re-issuing the CITIZEN CUSTOMER CARD (a card type warranty) will incur
a fee; store your card safely. Please read the warranty provisions for details.
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