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The CITIZEN Service System
◆ Long-term repairs
To ensure our customers’ continued enjoyment of The CITIZEN, we are providing a long-term
warranty system for the various parts needed for repairs, and will continue to provide repairs
over a long period, about 20 years, after the expiration of the 10-year warranty.
All repairs to The CITIZEN, both during and after its warranty period, will be performed
at the Citizen Technical Service Center by highly trained technicians (meisters), who use
techniques acquired over many years, along with a wealth of experience and ingenuity, to offer
our customers user-friendly maintenance and services. (Manufacturer repair).
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