CITIZEN Bluetooth Watch W770 Troubleshooting
Cannot connect with smartphones (2)
Refer to this page when you register and use one smartphone.
Proceed operation following step numbers below.
To check the operation movie, click the icon
Video
on the PDF.
1
Checking the power reserve
You cannot connect the watch and the smartphone when the power reserve
level of the watch is “0”.
S
M
T
W
T
F
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M
T
E
M
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L
A
M
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A
M
H
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L
-
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-
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C
R
60
30
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F
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ON
OFF
ON
OFF
A
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M
60
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ON
OFF
ON
OFF
A
L
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Button
B
Button
A
Function
hand
Crown
Mode hand
Pull the crown out to position
1
and rotate it to move
the mode hand to choose a
mode.
It takes three
positions.
Second hand
Connection status
Power reserve
1
Change the mode to [
TME
] or [
L-TM
] and push the crown in
to position 0.
2
Press the lower right button A repeatedly to make the
function hand indicate power reserve.
2
Checking connection environment
• Confirm that the distance between the watch and smartphone is within 10
m (33 feet) and no obstruction of communication exists between them.
• The watch has a limit of consecutive connection with the smartphone
(normally 6 hours). Check the setting of connection time extension on the
app.
• Turn on Bluetooth on your smartphone.
3
Canceling the notification indication of the watch
The second hand showing notification indication does not return to normal
movement until the indication is canceled.
• The manually canceled notification cannot be shown again.
1
Press and hold the lower right button A or the upper right
button B for 2 seconds while notification is indicated.
The notification indication is canceled and the second hand returns
to normal movement.
• Changing the position of the crown also cancels the notification
indication.
4
Connecting
• The watch cannot be connected with a non-registered smartphone.
1
Change the mode to [
TME
] and push the crown in to position
0.
2
Press and release the upper right button B.
The second hand points “
ACT
(40-second position)” and, after
connection, the function hand points “
ON
” of connection status.
When connection failed, registration information which is different
from the one registered for the phone may be chosen. In that case,
switch registration information and try to connect again.
5
Checking registration information
1
Start the dedicated app.
2
Check “Paring info” on the app to see registration
information.
6
Switching registration information and connecting
1
Change the mode to [
TME
] and pull the crown out to position
2.
The second hand points the registration information currently
chosen and the function hand indicates connection status (
ON/OFF
).
2
Rotate the crown to choose registration information.
Registration information 1
Registration information 2
Registration information 3
60
30
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F
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ON
OFF
ON
OFF
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A
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A
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3
Push the crown in to position 0.
4
Press and release the upper right button B.
The second hand points “
ACT
(40-second position)” and, after
connection, the function hand points “
ON
” of connection status.
When registration failed, remove all the registration information
and try registration again following “Removing all the registration
information and trying pairing (registration) again”.
Video Video
Video