CLEVERSPA 180CM CIRCULAR - Control Panel Error Codes (SH, SL); Common Problems and Solutions

TROUBLESHOOTING
PROBLEMS POTENTIAL CAUSES SOLUTION
A1 Air pump too hot
A2 Air Pump in cooling mode
A3 Possible fault with hot tub motor
A1 Unplug system. After air pump has cooled,
insert plug and press air jets button to activate
A2 Wait for 10 minutes and restart
A3 Call CleverSpa
®
Aftersales if does not reset
A1 Temperature not locked in
A2 Temperature is not set
A3 Dirty filter cartridge
A4 Improper water levels
A5 Heating element failure
A1 Press temp button again to lock in new temp
A2 Set to a higher temperature (20-40°C)
than current water temperature
A3 Clean/replace filter cartridge
A4 Add water to specified levels
A5 Ask a professional electrician to check household
electrical supply is functioning correctly
A6 Call CleverSpa
®
Aftersales
A1 Dirty filter cartridge
A2 Filter screwed on too tight
A3 Possible fault with the hot tub motor.
A1 Clean/replace filter cartridge
A2 Loosen the Filter slightly
A3 Call CleverSpa
®
Aftersales if it does not reset
A1 Insucient filtering time
A2 Dirty filter cartridge
A3 Improper water maintenance
A4 Large particles/debris in water
A1 Increase filtration time
A2 Clean/replace filter cartridge
A3 Refer to chemical manufacturer’s instructions
A4 Remove from water, use suitable tools is needed
A1 CleverSpa
®
is torn or punctured A1 Use repair patch provided
A2 Check Connectors are fitted correctly
SOME TIPS TO HELP YOU TO DIAGNOSE AND RECTIFY COMMON SOURCES OF TROUBLE:
Air jet system
is not operating
Heating system
does not operate
Filtering system
does not operate /
Rattling noise when
switching filter on
CleverSpa
®
leaking water
Water not clean
A1 Residual hot water in the element
chamber can cause a higher
temperature to show on the
control panel
A2 Water inlet through filter system
may be blocked
A3 HL code appears
A1 Unplug from mains, wait
30 minutes. Temperature will start
to reduce and return to normal
A2 Clean the inlet
A3 Try HL solutions
Call CleverSpa
®
Aftersales if does not reset
Display temperature
is higher than 40
o
C, after
stopping heating function
/ HL Code Displayed
& Beeping
CONTROL PANEL ERROR CODES
An SL Error Code showing on your
CleverSpa® is a low temperature notification.
We can oer guidance to help resolve
the problem.
1. Blocked or dirty Filter.
2. Low Temperature. When the weather
is cold, the SL code may appear. This is
most likely due to the pipe and heater
being too cold to function.
This error code can be easily resolved by:
1. Pouring some hot or warm water into the hot tub (either using
a hot water pipe or buckets of hot/warm water).
2. Pouring some hot water into the top outlet.
A SL Error Code showing on your CleverSpa® Control Panel can
mean there is a blockage in the system which is preventing hot water
from circulating. We can oer guidance to help resolve the problem.
Turn o the hot tub at the MAINS socket, remove the RCD Plug from
the socket, wait 10 seconds, then Plug the RCD Plug back into the
MAINS socket.
Remember: Sun cream, fake tan & soap etc can force the filter to
work much harder.
After cleaning your filter does your CleverSpa® still not heat?
Have you tried replacing your filter with a new one?
Also, have you ensured that your filter is not screwed on too tightly?
CODE CAUSE SOLUTION
SL
17
If the SH Error code appears on your
control panel, this is a system failure.
Please contact the CleverSpa® Aftersales Team so that we can
arrange to collect your hot tub to fully inspect it on:
+44 (0) 151 318 6163 or visit: clevercompany.com.
SH