CLEVERSPA 180CM CIRCULAR

Questions and Answers

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Jennifer DeanAug 17, 2025
Why is my CLEVERSPA 180CM CIRCULAR Hot Tub heating system not operating?
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  wendy14Aug 17, 2025
  If your CLEVERSPA Hot Tub's heating system isn't working, there are several potential causes: 1. Ensure the temperature is locked in by pressing the temp button again. 2. Make sure the set temperature (20-40°C) is higher than the current water temperature. 3. Check and clean or replace the filter cartridge if it's dirty. 4. Adjust the water level to the specified level. If none of these steps resolve the issue, it could be a heating element failure. In this case, consult a professional electrician to verify that your household electrical supply is functioning correctly. If the problem persists, contact CleverSpa® Aftersales.
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Brittany LynnAug 20, 2025
Why is the water in my CLEVERSPA 180CM CIRCULAR not clean?
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  Melinda TownsendAug 20, 2025
  If the water in your CLEVERSPA Hot Tub isn't clean, consider these points: * Increase filtration time. * Clean or replace the filter cartridge if it's dirty. * Refer to the chemical manufacturer’s instructions for proper water maintenance. * Remove any large particles or debris from the water, using suitable tools if needed.
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whitneyhornAug 23, 2025
How to fix FC error code on CLEVERSPA 180CM CIRCULAR?
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  jjuarezAug 23, 2025
  To resolve the FC error code on your CLEVERSPA Hot Tub, start by checking if the filter is clean and replace it if needed. After checking the filter, press the ‘Filter’ button. This should clear the FC error code, display the water temperature, and restore all functions to normal.
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david28Aug 26, 2025
What to do if my CLEVERSPA 180CM CIRCULAR Hot Tub is leaking water?
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  Michael HallAug 26, 2025
  If your CLEVERSPA is leaking water, first check if the CleverSpa® is torn or punctured. If so, use the repair patch provided. Also, check that the connectors are fitted correctly.
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josephbrownAug 28, 2025
Why is the filtering system not operating on my CLEVERSPA 180CM CIRCULAR Hot Tub?
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  Walter CannonAug 28, 2025
  If the filtering system on your CLEVERSPA Hot Tub isn't working or you hear a rattling noise when switching it on: * Clean or replace the filter cartridge if it's dirty. * Loosen the filter slightly if it's screwed on too tight. If the issue persists after these steps, contact CleverSpa® Aftersales.
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Ernest WilliamsonAug 31, 2025
How to fix limescale blockage in CLEVERSPA 180CM CIRCULAR?
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  Frances SmithAug 31, 2025
  To address a limescale blockage in your CLEVERSPA Hot Tub: 1. Use CleverSpa® Descaler weekly to prevent scale formation. 2. Turn off the hot tub at the mains. 3. Remove the filter and protective cover. 4. Place your garden hose pipe against the filter inlet hole and outlet holes. 5. Run clean water through the system to remove debris or loose limescale. 6. Collect and remove any loose particles from the water. 7. Follow the instructions on the Descaler packaging.
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Joseph Mata Jr.Sep 3, 2025
Why is the air jet system not operating on my CLEVERSPA 180CM CIRCULAR?
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  greedSep 3, 2025
  If the air jet system on your CLEVERSPA Hot Tub is not operating, consider these possible causes and solutions: * **A1 Air pump too hot:** Unplug the system and allow the air pump to cool down. Then, reinsert the plug and press the air jets button to activate. * **A2 Air Pump in cooling mode:** Wait for 10 minutes and restart the system. * **A3 Possible fault with hot tub motor:** If the system does not reset, call CleverSpa® Aftersales.
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michellewalshSep 5, 2025
What to do if my CLEVERSPA still hasn’t heated after cleaning the filter?
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  joseph93Sep 5, 2025
  If you have cleaned your filter but your CLEVERSPA® still hasn’t heated, follow these steps: 1. Turn off the filter and heater. 2. Remove the protective filter cover and filter. 3. Place the filter cover over the filter inlet and use an elastic band to hold it in place to prevent debris from entering the pump. 4. Press the ‘Heater’ button and reset the temperature on the control panel. If the temperature now rises and maintains, it is likely that your filter needs replacing. Replace your old filter with a new one.
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donald71Sep 8, 2025
How to fix SL Error Code (low temperature) on CLEVERSPA Hot Tub?
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  Daniel ClarkSep 8, 2025
  To resolve the SL Error Code (low temperature) on your CLEVERSPA Hot Tub: * Pour some hot or warm water into the hot tub, either using a hot water pipe or buckets. * Pour some hot water into the top outlet. * Turn off the hot tub at the MAINS socket, remove the RCD Plug from the socket, wait 10 seconds, then plug the RCD Plug back into the MAINS socket.
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Caitlin RobbinsSep 12, 2025
What to do for weak water flow in CLEVERSPA 180CM CIRCULAR?
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  Tommy SkinnerSep 12, 2025
  To address weak or non-existent water flow in your CLEVERSPA Hot Tub: * Ensure that your filter has been cleaned. * Clean and rinse the protective filter cover. * Replace your filter with a new one. * Ensure the filter is not overtightened.

Summary

Safety Precautions

Drowning and Safety Information

Addresses drowning risks and general user safety guidelines.

Safety Precautions

Warning Advice

Important warnings for user safety and product operation.

Cautionary Advice

General cautions for safe usage, chemical handling, and health considerations.

Installation and Operational Information

Water Drainage Considerations

Guidance on managing water during draining, cleaning, and overflow.

Top Cover Usage and Storage

Instructions for fitting, using, and storing the hot tub's top cover.

Outdoor Installation Guidance

Advice for installing the spa considering local environmental conditions.

Indoor Installation Guidance

Considerations for ventilation, dehumidification, and floor materials for indoor setups.

CleverSpa Parts List

Setting Up Your CleverSpa

CleverLink App Setup

LED Lighting Setup

Initial LED Lighting Setup

Steps for connecting and powering on the LED lighting system.

LED Lighting Control Operations

Details on using the remote control to manage LED lighting modes and colors.

Connecting the LED Lighting Kit

Diagram and instructions for wiring the LED light strip, receiver, and power converter.

Operating Your CleverSpa

Inflate and Air Jets Operation

How to activate and manage the air jet system and inflation process.

Setting the Water Temperature

Instructions for adjusting and locking the spa's water temperature settings.

Heater System Operation

Details on activating and managing the heating system and its auto-shutoff.

Filter Operation and FC Code

How to use the filter, understand the FC code, and the filter cycle.

365 FreezeGuard Feature

Explanation of the freeze protection feature and its activation.

Maintenance and Repair

Initial Usage and Water Shock Treatment

Steps for first-time use, including chemically 'shocking' the water.

Hardwater and Limescale Management

Advice for dealing with limescale build-up in hard water areas.

Cleaning and Repairing Your CleverSpa

Instructions on cleaning, patching punctures, and general spa maintenance.

Emptying, Deflating, and Storing

Procedures for draining, deflating, and proper storage of the hot tub.

Inflation Guidance

Guidance on achieving correct inflation and identifying over-inflation.

Filter Replacement and Cleaning Tips

Filter Change Indicators

Criteria and indicators for knowing when to replace the filter cartridge.

Filter Cleaning Methods

Methods and recommendations for cleaning CleverSpa filter cartridges.

Troubleshooting

Control Panel Error Codes (FC, HL)

Explanation of FC and HL error codes, their causes, and troubleshooting steps.

Control Panel Error Codes (SH, SL)

Explanation of SH and SL error codes, their causes, and troubleshooting steps.

Common Problems and Solutions

Diagnosing and resolving common issues like jet system, heating, and filtering problems.

Warranty Information

Standard and Extended Warranty Coverage

Coverage periods for pump heater, cover, and liner, including extended options.

Warranty Registration and Claims Process

Instructions for registering your product and submitting a warranty claim.

Customer Support Contact

How to contact the CleverSpa Aftersales Team for assistance.

Returns and Refunds Policy

Returning Your CleverSpa

Instructions for returning the product purchased from retailers or directly.

Order Cancellation and Consumer Rights

Consumer rights for cancelling orders and returning unused goods within 14 days.

Handling Defective or Damaged Items

Procedures for returning defective, incorrect, or damaged items.

Limits of Responsibility

Clever Company's disclaimer regarding user error, misuse, or damage.

Helpful QR Codes and Resources