WARRANTY
18
CORRECT DISPOSAL OF THIS PRODUCT
This marking indicates that this product should not be disposed with other household waste throughout the EU. To prevent possible harm to the
environment, or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can
take this product for environmental safe recycling.
STANDARD WARRANTY
Warranty relates to all CleverSpa
®
hot tubs bought
in UK and covers the following areas:
• CleverSpa® Pump Heater:
12 months from date of purchase
• CleverSpa® Cover & Liner:
6 months from date of purchase
Warranty is not transferable if the goods are resold
after original purchase. CleverSpa
®
is designed and
manufactured for domestic use only. The Warranty
does not extend to any commercial businesses use.
FREE EXTENDED WARRANTY
If you register within 28 days of purchase we will
extend your warranty to:
• CleverSpa
®
Pump Heater:
18 months from date of purchase
• CleverSpa
®
Cover & Liner:
9 months from date of purchase
REGISTERING YOUR WARRANTY
Visit clevercompany.com/support/warranty
and complete the form within 28 days of purchase
Warranty will start from date of purchase which must
be verified by proof of purchase.
WARRANTY CLAIMS
Before making a claim, please visit
clevercompany.com/support/cleverspa-faqs
for up-to-date troubleshooting advice and
technical information.
If this does not solve the issue and you need to make
a claim, visit our website under warranty section,
or contact Aftersales Team by email at:
support@clevercompany.com
Please note: All CleverSpa® warranties are void if
the product has been subject to repair attempts not
authorised by CleverSpa®, including, but not limited
to removal of the motor from the liner and opening
or tampering with the motor casing.
CONTACT US
Before contacting the CleverSpa® Aftersales Team, please ensure that
you have registered your warranty using our online form.
Once completed please include:-
• Your Warranty ID
• CleverSpa® Model
• CleverSpa® Retail Partner
• Photo(s) of the Hot Tub Set-up
• Photo of the Batch Code (located on the motor to the bottom right of the legal panel)
• Photo(s) or Video(s) showing any of the issues you may experiencing
This will help our team to resolve your problem as quickly as possible.
If you need to make immediate contact, our Aftersales Team are available on:-
By Phone: +44 (0) 151 318 6163
By Email: support@clevercompany.com
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REGISTRATION
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