30
English
Troubleshooting
Problem Possible Cause - Solution
The Wireless LAN/Bluetooth
modules cannot be detected.
The modules are off as the computer is in Airplane Mode. Use the Fn + F11 key
combination to toggle Airplane Mode on/off (see Table 3 on page 11).
The PC Camera module cannot be
detected.
The module is off. Press the Fn + F10 key combination in order to enable the module (see
Table 3 on page 11). Run the camera application to view the camera picture.
The computer is off (or in Sleep Mode)
but powered by the AC/DC adapter
plugged in to a working outlet or
powered by the battery with a capacity
level above 20%. I have plugged a
device into the powered USB port
in order to charge it, but the device is
not charging.
The port is not powered on. Toggle power to the port using the Fn + Power Button
combination.
This function may not work with certain external USB compliant devices (check your
device’s documentation). If this is the case, power the computer on and connect the
external USB device in order to charge it.
Gaming performance is slow. It is recommended that you use Maximum fan speed when playing games. Use the
Fn + 1 key combination to adjust the fan speed.
X170SM-G.book Page 30 Monday, June 29, 2020 11:14 AM
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