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ClimateMaster Tranquility TSH 012 - User Manual

ClimateMaster Tranquility TSH 012
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Tranquility
®
20
(TS) Series
Models TSD/H/V 006 - 070
60Hz - HFC-410A
INSTALLATION, OPERATION
& MAINTENANCE
97B0075N06
Revised: June 5, 2020
Table of Contents
Model Nomenclature - General Overview 3
General Information 4
Unit Physical Data 6
Horizontal Installation 7
Field Conversion of Air Discharge 9
Horizontal Installation 10
Vertical Installation 11
Piping Installation 13
Water-Loop Heat Pump Applications 14
Ground-Loop Heat Pump Applications 15
Ground-Water Heat Pump Applications 17
Water Quality Standards 19
Electrical - Line Voltage 20
Electrical - Power Wiring 26
Electrical - Power & Low Voltage Wiring 27
Electrical - Low Voltage Wiring 28
Electrical - Thermostat Wiring 29
TS Blower Performance Data - (ECM Motor) -
Standard Unit - No Reheat 30
TS Blower Performance Data - Standard Unit -
No Reheat (PSC Motor) 31
TS Blower Performance Data - Units with
ClimaDry
®
(PSC Motor) 32
ECM Blower Control 33
Typical Wiring Diagram - Units with CXM Board
and ECM Fan Motor (Single Phase) 35
Typical Wiring Diagram - Units with CXM Board
and PSC Fan Motor (Single Phase) 36
Typical Wiring Diagram - Units with DXM2 Board
and PSC Fan Motor (Three Phase) 37
Typical Wiring Diagram - Units with CXM Board,
ECM Fan Motor, and MPC (DDC) Controls
(Single Phase) 38
CXM Controls 39
DXM2 Controls 40
Safety Features - CXM and DXM2 Controls 45
ClimaDry
®
Modulating Reheat Option 47
Unit Starting and Operating Conditions 49
Piping System Cleaning and Flushing 50
Flushing/Purging Units with ClimaDry
®
51
Unit and System Checkout 52
Unit Start-Up Procedure 53
Unit Operating Conditions 55
Preventive Maintenance 60
Functional Troubleshooting 61
Performance Troubleshooting 62
Start-Up Log Sheet 63
Functional Troubleshooting 64

Questions and Answers

  • N
    nandersonAug 18, 2025
    How to troubleshoot main power problems in ClimateMaster Tranquility TSH 012?
    • C
      Carmen ElliottAug 18, 2025
      If the green status LED is off on your ClimateMaster Heat Pump, check the line voltage circuit breaker and disconnect. Also, check for line voltage between L1 and L2 on the contactor, 24VAC between R and C on CXM/DXM2, and the primary/secondary voltage on the transformer.
  • D
    Diana LeeAug 20, 2025
    How do I troubleshoot Condensate Fault Code 6 on my ClimateMaster Heat Pump?
    • A
      Aaron RollinsAug 20, 2025
      If your ClimateMaster Heat Pump shows Condensate Fault Code 6, check for blockage and clean the drain. Inspect the trap dimensions and ensure its location is ahead of the vent. Verify the piping slope is away from the unit and check the slope of the unit toward the outlet. Ensure proper venting by checking the vent location. Also, check for moisture shorting to the air coil and replace the air filter. If there is restricted return air flow, find and eliminate the restriction, and increase the return duct and/or grille size.
  • P
    Peter SmithAug 23, 2025
    What to do if my ClimateMaster Tranquility TSH 012 shows HP Fault Code 2 High Pressure?
    • E
      Eric HamiltonAug 23, 2025
      If your ClimateMaster Heat Pump displays a High Pressure fault (Code 2), the issue might stem from several causes. If cooling, check the pump or valve operation/setting and ensure proper water flow. Make sure the water temperature is within the specified range for cooling. If heating, inspect the air filter and clean or replace if dirty. Also, examine the fan motor operation for any airflow restrictions. Ensure the air coil is clean and that the external static pressure aligns with the blower table. Verify that the return air temperature is within the design parameters, and check superheat/subcooling against the typical operating condition table. Finally, check the switch continuity and operation, replacing if necessary.
  • I
    irogersAug 25, 2025
    What causes LP/LOC Fault Code 3 Low Pressure / Loss of Charge in ClimateMaster Heat Pump?
    • S
      Sarah WheelerAug 26, 2025
      If your ClimateMaster Heat Pump shows a Low Pressure/Loss of Charge fault (Code 3), it may be due to insufficient charge. Check for refrigerant leaks. Also, check the charge and start-up water flow.
  • B
    brandon06Aug 27, 2025
    What does Over/Under Voltage Code 7 mean on my ClimateMaster Heat Pump?
    • S
      Stephanie MartinezAug 27, 2025
      If your ClimateMaster Heat Pump displays an Over/Under Voltage fault (Code 7), check the power supply and 24VAC voltage, both before and during operation. Inspect the power supply wire size. Consider whether a hard start kit is needed for the compressor. Also, check the 24VAC and unit transformer tap for correct power supply voltage. This applies to both undervoltage and overvoltage scenarios.
  • C
    collinsjohnAug 30, 2025
    How to fix LT1 Fault Code 4 Water coil low temperature limit in ClimateMaster Tranquility TSH 012 Heat Pump?
    • D
      dustin42Aug 30, 2025
      If your ClimateMaster Heat Pump displays a Water coil low temperature limit fault (LT1 Fault Code 4), it could be due to several reasons. If heating, check the pump operation or water valve operation/setting for reduced or no water flow. Ensure that the strainer or filter is not plugged, clean or replace if necessary. Also, check and adjust the water flow to the proper rate. If using antifreeze, check the antifreeze density with a hydrometer. If needed, clip the JW3 jumper for antifreeze (10°F [-12°C]) use. Ensure the water temperature is within the design parameters and check the temperature and impedance correlation per the chart.
  • K
    Kimberly KingSep 1, 2025
    What causes LT2 Fault Code 5 Air coil low temperature limit in ClimateMaster Tranquility TSH 012?
    • M
      Michael JohnsonSep 1, 2025
      If your ClimateMaster Heat Pump displays an Air coil low temperature limit fault (LT2 Fault Code 5), check for a dirty air filter and clean or replace it if necessary. Verify the fan motor operation and airflow isn't restricted. Also, check the external static pressure against the blower table. If the air temperature is out of range, ensure that the entering air temperature is within design parameters. If the temperature limit setting is improper (30°F vs 10°F [-1°C vs -12°C]), note that normal airside applications will require 30°F [-1°C] only. Finally, check the temperature and impedance correlation per the chart.
  • D
    Debbie NealSep 3, 2025
    Why does my ClimateMaster Heat Pump unit short cycle?
    • R
      ramosedwinSep 3, 2025
      If your ClimateMaster Heat Pump is short cycling, start by checking and cleaning the air filter. Also, ensure the unit isn't in 'test mode'; if it is, reset the power or wait 20 minutes for it to automatically exit. Check the sizing for the actual load of the space. Finally, check the compressor overload and replace if necessary.
  • C
    Chase ReynoldsSep 6, 2025
    Why does only the fan run on my ClimateMaster Tranquility TSH 012?
    • S
      Sheena NicholsSep 6, 2025
      If only the fan is running on your ClimateMaster Heat Pump, first ensure the thermostat is set for heating or cooling operation. Check for any lockout codes and reset the power. Inspect the compressor overload and replace if necessary. Finally, check the thermostat wiring at the heat pump, jumpering Y and R for compressor operation in test mode.
  • A
    anna04Sep 8, 2025
    What does Unit Performance Sentinel Code 8 mean for ClimateMaster Tranquility TSH 012 Heat Pump?
    • J
      Jeffrey HobbsSep 8, 2025
      If your ClimateMaster Heat Pump displays Unit Performance Sentinel Code 8, it could indicate a few issues. If in heating mode and LT2 is greater than 125°F [52°C], check for poor air flow or an overcharged unit. If in cooling mode and LT1 is greater than 125°F [52°C] or LT2 is less than 40ºF [4ºC], check for poor water flow or air flow.

Summary

Model Nomenclature - General Overview

Model Type and Unit Configuration

Details on model type, configuration, and unit sizing.

Electrical and Water Connections

Information on voltage, heat exchanger, and water circuit options.

General Information

Safety Precautions and Warnings

Critical safety information, DANGER, WARNING, CAUTION, and NOTICE statements.

General Information, Contd.

Pre-Installation Requirements

Steps and checks before installing the unit.

Unit Physical Data

Horizontal Installation

Mounting Horizontal Units

Instructions for mounting horizontal units, including hanger bracket details.

Horizontal Installation, Contd.

Condensate Piping for Horizontal Units

Guidelines for condensate drain connections and pitching.

Duct System Installation Considerations

Advice on duct design for airflow, noise, and vibration.

Field Conversion of Air Discharge

Side to Back Discharge Conversion

Step-by-step instructions for converting air discharge configuration.

Left vs. Right Return Air Conversion

Notes on the limitations and possibilities of converting return air.

Horizontal Installation

Condensate Piping Details

Specifics on condensate trap depth, venting, and line slope.

Duct System Design and Installation

Requirements for duct sizing, airflow, and sound attenuation.

Vertical Installation

Vertical Unit Mounting and Location

Guidelines for selecting a site and mounting vertical units.

Vertical Unit Installation Notes

Specific installation advice for vertical units, including return air.

Vertical Installation, Contd.

Sound Attenuation for Vertical Units

Methods to reduce noise from vertical units.

Condensate Piping for Vertical Units

Guidelines for condensate drainage and trapping for vertical units.

Piping Installation

Supply and Return Piping Guidelines

Procedures for installing water piping, including hose kits and joint compound.

Water-Loop Heat Pump Applications

Commercial Water Loop Systems

Details on connecting multiple units to a common piping system.

Ground-Loop Heat Pump Applications

Ground-Loop Piping Installation

Instructions for installing polyethylene fusion piping and testing.

Ground-Water Heat Pump Applications

Open Loop Ground Water Systems

Description of open-loop systems and material compatibility.

Ground-Water Heat Pump Applications, Contd.

Flow Regulation Methods

Techniques for controlling water flow rate in the system.

Water Quality Standards

Electrical - Line Voltage

Line Voltage Wiring Requirements

Compliance with NEC, local codes, and proper wiring practices.

Electrical - Power Wiring

Power Connection Procedures

Steps for making line voltage connections and transformer wiring.

Electrical - Power & Low Voltage Wiring

Thermostat Wiring and Connections

How to connect thermostats to CXM/DXM2 and ECM interface boards.

Electrical - Low Voltage Wiring

Water Solenoid Valve Wiring

Diagrams and notes for wiring water solenoid valves.

Electrical -Thermostat Wiring

Thermostat Installation and Wiring

Guidelines for thermostat placement and wiring connections.

TS Blower Performance Data (ECM Motor) - Standard Unit - No Reheat

TS Blower Performance Data (PSC Motor) - Standard Unit - No Reheat

TS Blower Performance Data (PSC Motor) - Units with ClimaDry

ECM Blower Control

Cooling and Heating Fan Speed Settings

How to set blower fan speeds for cooling and heating modes.

Dehumidification Mode Settings

Configuring the unit for dehumidification operation.

Typical Wiring Diagram - Units with CXM Board and ECM Fan Motor (Single Phase)

Typical Wiring Diagram - Units with CXM Board and PSC Fan Motor (Single Phase)

Typical Wiring Diagram - Units with DXM2 Board and PSC Fan Motor (Three Phase)

Typical Wiring Diagram - Units with CXM Board, ECM Fan Motor, and MPC (DDC) Controls (Single Phase)

CXM Controls

CXM Control Test Mode Operation

How to use test mode for diagnostics and checks.

CXM Field Configuration Options

Settings for jumpers and DIP switches on the CXM control.

DXM2 Controls

DXM2 Control Test Mode Operation

How to use test mode for diagnostics and checks.

DXM2 Field Configuration Options

Settings for jumpers and DIP switches on the DXM2 control.

DXM2 Controls, Contd.

DXM2 DIP Package #1 (S1) Settings

Configuration options for DIP switches 1.1 through 1.8.

DXM2 DIP Package #2 (S2) Settings

Configuration options for DIP switches 2.1 through 2.8.

DXM2 Controls, Contd.

DXM2 Diagnostic Features and LEDs

Understanding the status and fault LEDs on the DXM2 board.

DXM2 Controls, Contd.

DXM2 Control Start-up Operation

Procedure for initial start-up and compressor delays.

DXM2 Controls, Contd.

DXM2 Thermostat Compatibility and Signals

Information on compatible thermostats and signal types.

Safety Features - CXM and DXM2 Controls

Low Pressure Switch Operation

How the low pressure switch functions and triggers faults.

Water Coil Low Temp Limit Setting

Selecting the correct low temperature limit for the water coil.

Safety Features - CXM and DXM2 Controls

Unit Performance Sentinel (UPS)

Identifying inefficient operation conditions.

Diagnostic Features and LEDs

Understanding status and fault indication via LEDs.

ClimaDry Modulating Reheat Option

ClimaDry Sequence Of Operation

How ClimaDry® operates in different modes.

ClimaDry Modulating Reheat Option, Contd.

ClimaDry Application Considerations

Factors to consider when applying ClimaDry®.

Unit Starting and Operating Conditions

Commissioning Conditions and Limits

Guidelines for initial start-up and operating parameters.

Piping System Cleaning and Flushing

Flushing;Purging Units with ClimaDry

Unit and System Checkout

Unit Checkout Procedures

A checklist for verifying unit components and connections.

System Checkout Procedures

A checklist for verifying the overall system setup.

Unit Start-up Procedure

Cooling Mode Start-up Checks

Step-by-step guide for starting the unit in cooling mode.

Heating Mode Start-up Checks

Step-by-step guide for starting the unit in heating mode.

Preventive Maintenance

Water Coil Maintenance Procedures

Steps for cleaning and maintaining water coils.

Compressor and Fan Motor Maintenance

Routine checks and maintenance for compressor and fan motors.

Functional Troubleshooting

Performance Troubleshooting

Start-Up Log Sheet

Warranty (U.S. & Canada)

Warranty (International)

Revision History

ClimateMaster Tranquility TSH 012 Specifications

General IconGeneral
ModelTranquility TSH 012
TypeWater Source Heat Pump
Efficiency RatingHigh Efficiency
RefrigerantR-410A
Phase1
Compressor TypeScroll
EER17.5
Voltage208/230V

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