ClonerAlliance ViewLite AV - Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
You can visit https://www.cloner-alliance.com/help/knowledgebase at any time to view the latest technical questions and answers.
USB storage device is not detected, can not start recording, what should I do?
Please proceed as follows:
1. Insert the USB storage device or TF card before powering on ClonerAlliance ViewLite AV.
2. If the storage device isn
’
t detected, keep it inserted and reboot ClonerAlliance ViewLite AV.
3. Disconnect the storage device and re-connect until the storage indicator lights up.
Does ClonerAlliance ViewLite AV work with an over-2 TB external hard drive?
Yes, ClonerAlliance ViewLite AV works with an over-2 TB external hard drive(8 TB at most).
ClonerAlliance ViewLite AV works with all formats of USB sticks(NTFS, FAT32, exFAT) and external hard drives(MBR and GPT). FYI.
Due to the maximum capacity limitation of FAT32 and NTFS format, if you use an over-2 TB external hard drive and don’t want to
partition it, please format it to exFAT, it will work. If you want to use NTFS/FAT32, please partition it first, it will work.
FYI. The capacity limitation of a USB flash drive/TF card is 512 GB. The capacity limitation of an external hard drive is 8 TB.
Why does the recorded file split into multiple segments?
Using exFAT/NTFS USB storage devices, the single recorded file will be 16 GB at most. Using FAT32 USB storage devices, the single
recorded file will be 4 GB at most due to the limitation of FAT32 format.
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