12
EN
Troubleshooting Information, continued
PROBLEM ACTION TO BE TAKEN
The device will not turn on, but
there is no error message. You may
still hear a beep.
1. Try replacing the batteries with
new ones.
2. Wait until tomorrow and try
treating again.
3. If the device still will not turn on,
call Customer Care.
There are lines or bars on the
display or the display is too dark
to read.
Call Customer Care.
You do not hear any beeps.
1. The beeper may not work if you
live where it is very humid. The
device will still work.
2. If you do not live where it is
humid, listen again tomorrow
for beeps. Have somebody else
listen too.
3. If the device still does not beep,
call Customer Care.
The device appears damaged. Call Customer Care.
Your broken bone hurts more than
it used to.
1. Make sure that you are treating
in a comfortable, relaxed posi-
tion.
2. If you still have more pain than
you used to, call your doctor.
You run out of batteries. Call Customer Care.
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