Co2meter CM-0001 - Support; Warranty; Liability; Returns

SamplingDataLoggerUser’sManual CO2Meter.com
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Support
Thequickestwaytoobtaintechnicalsupportisviaemail.Pleasesendallsupportinquiresto
support@co2meter.com.
Pleaseincludeaclear,concisedefinitionoftheproblemandanyrelevanttroubleshootinginformationorsteps
takensofar,sowecanduplicatetheproblemandquicklyrespondtoyourinquiry.
Warranty
Thismetercomeswitha1YEAR(warrantyperiod)limitedmanufacturer’swarranty,startingfromthedatethe
meterwasshippedtothebuyer.
Duringthisperiodoftime,CO2Meter.comwarrantsourproductstobefreefromdefectsinmaterialsand
workmanshipwhenusedfortheirintendedpurposeandagreestofixorreplace(atourdiscretion)anypartor
productthatfailsundernormaluse.Totakeadvantageofthiswarranty,theproductmustbereturnedto
CO2Meter.comatyourexpense.If,afterexamination,wedeterminetheproductisdefective,wewillrepairor
replaceitatnoadditionalcosttoyou.
Thiswarrantydoesnotcoveranyproductsthathavebeensubjectedtomisuse,neglect,accident,modificationsor
repairsbyyouorbyathirdparty.NoemployeeorresellerofCO2Meter.com’sproductsmayalterthiswarranty
verballyorinwriting.
Liability
AllliabilitiesunderthisagreementshallbelimitedtotheactualcostoftheproductpaidtoCO2Meter.com.Inno
eventshallCO2Meter.combeliableforanyincidentalorconsequentialdamages,lostprofits,lossoftime,lostsales
orlossordamagetodata,injurytopersonorpersonalpropertyoranyotherindirectdamagesastheresultofuse
ofourproducts.
Returns
Iftheproductfailsundernormaluseduringthewarrantyperiod,aRMA(ReturnMaterialAuthorization)number
mustbeobtainedfromCO2Meter.com.AftertheitemisreceivedCO2Meter.comwillrepairorreplacetheitemat
ourdiscretion.
ToobtainaRMAnumber,callusatoremailusat(386)256‐4910support@co2meter.com.Whenrequestinga
RMApleaseprovidereasonforreturnandoriginalordernumber.
Ifwedeterminethattheproductfailedbecauseofimproperuse(waterdamage,dropping,tampering,electrical
damageetc.),orifitisbeyondthewarrantydate,wewillinformyouofthecosttofixorreplacetheproduct.
Formoreinformationvisitourwebsite:www.CO2Meter.com/pages/faq