What to do if my Coban BN-311 GPS has no GSM signal?
If your Coban GPS tracker shows no GSM signal, ensure the SIM card is correctly inserted. Verify that the SIM card is a GSM network SIM card and that the PIN code is disabled. Also, ensure that call forwarding is not enabled on the SIM card.
What to do if my Coban BN-311 GPS is failing to turn on?
If your Coban GPS device fails to turn on, check that the power wiring and voltage are correct.
Why is my Coban GPS not responding to SMS commands?
The Coban GPS may not respond to SMS commands if the SIM card has no credit or if the SMS command format is incorrect.
What to do if my Coban BN-311 GPS is failing to stop the engine?
If the Coban GPS fails to stop the engine, check the engine stop wiring connection. Also, verify that the vehicle speed is higher than the configured speed for executing the stop command when using the delay execution method.
What to do if my Coban BN-311 has no response for a call?
If your Coban GPS is not responding to calls, ensure that you have set up an authorized phone number. If an authorized number is set, make sure you are calling from that authorized phone number.
Why is my Coban BN-311 not sending alarm notification messages?
If the Coban GPS is not sending alarm notifications, ensure that an authorized number has been set up and that the format of the phone number is correct.
Why Coban BN-311 has no GPS signal?
If your Coban GPS tracker isn't getting a GPS signal, make sure the device is in a location where it has a clear view of the sky. Obstructions can prevent it from receiving GPS signals properly.
Why Coban BN-311 siren doesn’t work?
If the siren on your Coban GPS isn’t working, and it is a negative trigger speaker, it will not be driven because the tracker drives the speaker output voltage DC12V/24V/1A.
Instructions for physically installing the device.
Guide for inserting the SIM card into the device.
Steps to power on the tracker for the first time.
Explanation of device status lights.
Setting up network connection parameters for data.
Guide to downloading, binding, and using the mobile application.
Process for creating an account on the web platform.
Accessing the web platform with user credentials.
Steps to add your tracker to the web account.
Details required to register a new device.
How to set a new password for the device.
Managing authorized phone numbers for alerts.
Obtaining a real-time location report via SMS.
Configuring periodic location updates.
Adjusting position updates based on direction changes.
Reducing unnecessary position data when stationary.
Obtaining precise street-level location information.
Using cell tower data for location when GPS is unavailable.
Redirecting SMS messages to another number.
Checking the balance of the SIM card via SMS.
Notifications for vehicle ignition status changes.
Remotely disabling the vehicle's engine.
Setting the number of alarm messages sent.
Configuring various types of alerts.
Activating the security system of the tracker.
Activating the security system without audible alerts.
Deactivating the security system.
How alarms behave when the system is armed.
Managing device power saving modes.
Querying the current operational status of the device.
Retrieving the device's unique IMEI number.
Adjusting the device's time zone.
Rebooting the device's GSM and GPS modules.
Modifying device settings using a computer.
Setting up GPRS for continuous data transmission.
Setting the number for receiving management SMS.
Adjusting the frequency of device status updates.
Restoring the device to factory default settings.
General| Network | GSM/GPRS |
|---|---|
| GSM Frequency | 850/900/1800/1900MHz |
| GPS Chipset | MTK |
| Waterproof Rating | IP65 |
| Device Type | GPS Tracker |
| Battery Life | Up to 15 days |
| GPS Accuracy | 5m |
| Operating Temperature | -20°C to +55°C |
| Time To First Fix | Hot start: 1s |
| Storage Temperature | -40°C to 85°C |
| Humidity | 5% to 95% non-condensing |
| Size | 90mm x 50mm x 22mm |
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