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I cannot transfer les to the player.
Ensure that your computer is running a supported
operating system.
If using a USB extension cable, ensure that it is se-
curely attached to the player and the PC, or try using
another USB cable.
If you have connected the player through a USB hub,
try connecting the player directly to your computer.
Ensure that the player’s memory capacity is not full.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to
the player.
The sound quality of the music is poor.
Try playing the le on your computer. If the sound
quality is still poor, try downloading the le again or
re-encoding the le yourself.
Ensure that the bit rate of the le is not too low. The
higher the bit rate of the le, the better it will sound.
The minimum recommended bitrate is kbps for
MPs and kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached securely to
the player.
Troubleshooting