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  |  © 2020 The Coca-Cola Company  |  Coca-Cola Freestyle® 7100 User Guide  |  Confidential information of The Coca-Cola Company | 20200821
Coca-Cola Freestyle Boost (optional equipment)
product replacement
Changing the NNS 
(Under the Counter)
NNS (Non-Nutritive Sweetener) is a BIB ingredient 
located under the counter for each Freestyle 
dispenser. When NNS is empty, the dispenser it 
serves will be unable to pour diet or low calorie 
beverages and those brands will display as gray outs 
on the touch screen. 
 To ensure a BIB is empty, check the Crew 
Dashboard to see if the NNS indicator has 
turned red with a “Sold Out” alert. 
 Open the cabinet under the counter and replace 
the NNS using a new box from your storage 
area. (Follow procedures as shown.)
 Once the new NNS box is installed, return to the 
Crew Dashboard and press the red “Sold Out” 
alert to prime and reset.
NOTE: NNS indicator displays a green dot when 
successfully reset.
Release by moving 
locking lever to the 
left. Double check to 
ensure the box is 
empty and remove.
Remove collar. Clean 
collar, probe and 
compartment with 
cloth dipped in 
approved sanitizer 
solution (Kay-5). Wait 
2 minutes and repeat 
with fresh sanitizer 
solution then allow to 
air dry.
Reinstall the collar. Open 
the new box, pull out the 
fitment and remove cap. 
CAUTION: Do not use a 
sharp object to open
Place box onto tray  
with the arrows on the 
package facing up. Align 
fitment to connector, then 
move lever to the right to 
lock. 
NOTE: Small bubbles indicate it’s installed correctly. 
Procedure To Replace NNS BIB Ingredients Under the Counter
how to replace under the counter NNS BIB