25
Troubleshooting
If this troubleshooting guide does not help you solve your prob-
lem, please contact your nearest service centre.
The machine may be repaired only by an authorised service
centre.
No liability will be accepted for any damage due to unprofes-
sional repairs and use of non-original spare parts, which may
endanger the user and will render the guarantee null and void.
Caution! Immediately disconnect the power supply to a ma-
chine that is faulty or defective, or if you suspect damage after
it has been dropped.
Troubleshooting Remedial action
After starting the dispensing
process, coffee is not dis-
pensed for a given period of
time
The machine rst heats up,
washes the hot coffee ball with
hot water before dispensing
coffee. This can take up to 40
seconds.
Coffee output is interrupted The preinfusion function
interrupts the coffee output
(page 15).
Slightly increased resistance
when closing the operating
lever
Used coffee ball stuck in the
compartment.
X
Open the control lever and
gently press it down again.
If the problem persists and the
coffee ball is still stuck in the
shaft:
X
Rinse the coffee machine
twice (page 13).
X
Remove the coffee ball by
hand or using a spoon.
X
Remove coffee powder with
a brush if necessary.
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