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Comcast xFi User Manual

Comcast xFi
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Cable tacks
If you want to run the coax
cable neatly along a wall
Splitter
If connecting multiple devices
to one cable wall outlet, you
will need to use a splitter
Important information
The billing for your new XFINITY® service(s) will begin within 5 days from the date your order for service(s) is placed.
Prior to activation of your new XFINITY service(s), please read the Comcast Residential Customer Agreement and the
Comcast Customer Privacy Notice provided in the enclosed XFINITY documentation folder.
If you do not accept the terms of the above agreement and notice or want to cancel your XFINITY service(s), please
contact Comcast within 30 days of your receipt of this self-installation kit at 1-800-XFINITY to arrange for the return of
this self-installation kit.
XFINITY folder containing:
Welcome Information, Comcast
Customer Privacy Notice, and
Agreement for Residential Services
Welcome Kit
Activation
Information Card
Welcome.
Getting Started
Guide
xFi
Wireless
Gateway
Ethernet cable
Only needed if you are
NOT connecting with WiFi
Coax cables
Choose from two
lengths
Coax
Coax
Ethernet
Power cord
Power
XFINITY
GSG
Internet / Voice
Your Wireless Gateway combines the technology of a modem and router neatly
in one piece of equipment, soyou can enjoy in-home WiFi that’s fast and reliable.
You will not need to use a separate router to get WiFi inyour home.
!
Heres whats inside your kit.
Question and Answer IconNeed help?

Do you have a question about the Comcast xFi and is the answer not in the manual?

Comcast xFi Specifications

General IconGeneral
Wi-Fi StandardWi-Fi 6 (802.11ax)
Guest NetworkYes
Frequency Bands2.4 GHz and 5 GHz
Voice SupportYes
Voice Ports2
DOCSISDOCSIS 3.1
SecurityWPA3
Parental ControlsYes
App SupportxFi app
Device ManagementxFi app
Wireless Standard802.11ax
Security FeaturesAdvanced Security (optional)

Summary

XFINITY Self-Installation Kit Contents

Documentation and Setup Guides

Includes Activation Information Card and Getting Started Guide.

Core Equipment

Gateway, power cord, and coax cables for initial setup.

Installation Accessories

Splitter and cable tacks for flexible installation.

Important Information for New XFINITY Service

Smartphone Setup with XFINITY xFi App

Download the XFINITY xFi App

Instructions to get the app from App Store or Google Play.

Follow App Instructions for Setup

Use the app for gateway installation and WiFi setup.

Connecting Cables and Powering Up the Gateway

Connect Cables and Power

Connect coax cable to gateway and wall outlet, then plug in power cord.

Check Gateway Lights

Wait for Power, US/DS, and Online lights to become steady.

XFINITY Voice Connection

Connect telephone to Tel 1 port if you have XFINITY Voice service.

Connecting to Your Gateway

Connect Wirelessly via WiFi

Wait for WiFi lights, find network name and password on gateway, then connect.

Connect via Ethernet Cable

Plug Ethernet cable into gateway and computer for a wired connection.

Activate Your XFINITY Service

Begin Setup Process

Open browser to register.xfinity.com or use welcome message.

Verify Account and Set WiFi Name

Follow prompts to verify account and create WiFi network name/password.

Gateway Activation and Connection

Wait for gateway activation, then connect your device to the new WiFi network.

Troubleshooting and Support

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