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PROBLEM POSSIBLE CAUSE SOLUTION
Rice is dry and has
turned color
Rice has been reheated repeatedly. Rice should be reheated only once to maintain
the quality. Sprinkle rice with water to help
keep it from drying out during reheating.
Steam vent is not attached correctly. After washing, attach the steam vent correctly
to the rice cooker. See “Cleaning.”
Rice cooker boiling over
and spattering
NOTE: It is normal for
moisture to appear on the
inner lid or cooking pot and
drip when the lid is opened.
Steam vent is not attached correctly. After washing, attach the steam vent correctly
to the rice cooker. See “Cleaning.”
The steam vent and/or temperature sensor is dirty. Clean the steam vent and temperature sensor.
The wrong program was unintentionally used to
cook rice.
Select the cooking program for the ingredients
you are cooking.
Difcult to close the
cooker lid
Foreign substances in the lid latch well are
preventing the outer lid from latching.
Remove debris from the lid latch well.
Film on interior of
cooking pot
The starch in the rice will melt during cooking and
dry onto the interior of the cooking pot.
During washing, use a non-abrasive plastic
scouring pad or utensil to gently remove the
lm.
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