6-6
Troubleshooting
Writer: Dianne Fielden Saved by: Holly Jahangiri Saved date: 07/24/97 4:41 PM
Pages: 22 Words: 3184 Template: c:\template\commercial\comm.dot
File Name Ch6.doc Part Number 308336-001
Solving Display
Problems
If you encounter display problems, refer to the documentation
that came with your monitor and to the common causes and
solutions listed in the following table.
Problem Cause Solution
Blank screen Monitor is not turned on and
the monitor light is not on.
Turn on the monitor and check that
the monitor light is on.
The cable connections are not
correct.
Check the cable connection from the
monitor to the computer and to the
electrical outlet.
The QuickBlank feature has
been enabled through
Computer Setup.
Run Computer Setup and disable the
QuickBlank feature.
The energy saver feature has
been enabled.
Hit any key or type your password.
The RGB (Red, Green, Blue)
input switch on the back of the
monitor is incorrectly set.
Set the monitor's RGB input switch to
75 ohms and, if there is a sync
switch, set it to External.
You are using a fixed-sync
monitor and it won't sync at the
resolution chosen.
Be sure that the monitor can support
the selected resolution and refresh
rate.
Monitor does not function
properly when used with
energy saver features
Monitor without energy saver
capabilities is being used with
energy saver features
enabled.
Disable monitor energy saver feature.
continued