© 2021 Continal Group Ltd. All rights reserved. E & OE.
Error
code
Display
description
Error description Troubleshooting
5.
Connectivity
lost COORD.
Thermostat lost
contact with the
coordinator or the
Quantum hub.
Check the coordinator / Quantum hub power
supply connection.
Force identication process from the coordinator
/ Quantum hub or thermostat.
6.
Connectivity
lost WC.
Thermostat lost
connection with the
wiring centre.
Is the wiring centre turned ON and Status
Network LED solid?
If yes, send the heating signal from thermostat to
the wiring centre
(change setpoint temperature).
7.
Connectivity
lost TRV.
Thermostat lost
contact with the TRV
head.
Check TRV head batteries.
Send the heating signal from thermostat and
check if the TRV head is working.
If the LED on the TRV head is ashing, repeat the
pairing procedure with thermostat according to
the manual instructions.
8.
Connectivity
lost RX 1.
Thermostat has lost
connection with
the boiler receiver
receiver (RX1 mode).
Is the boiler receiver plugged to the power supply
and the top LED is red?
The Auto / Manual switch has to be set to AUTO
position.
Force identication process from the coordinator
/ Quantum hub side and check if the devices are
within the network.
Send the heating signal from thermostat.
If the top LED is ashing, perform the pairing
procedure according to the boiler receiver
manual instruction.
9.
Connectivity
lost RX 2.
Thermostat has lost
connection with
the boiler receiver
(RX2 mode).
Is the boiler receiver plugged to the power supply
and the top LED is red?
The Auto / Manual switch has to be set to AUTO
position.
Force identication process from the coordinator
/ Quantum hub side and check if the devices are
within the network.
Send the heating signal from thermostat.
If the top LED is ashing, perform the pairing
procedure according to the boiler manual
instruction.