Continal 39003-tsrf - Page 15

Rev:03/21
© 2021 Continal Group Ltd. All rights reserved. E & OE.
UNDERFLOOR HEATING
Error
code
Display
description
Error description Troubleshooting
24.
Connectivity
lost.
Thermostat has lost
connection with the
nearest 230V powered
device.
Check the power supply of the nearest 230V
device. If there is problem with RF signal
range, install the ZigBee network repeater
and pair the thermostat with the receiver
again (wiring centre, TRV head etc.)
25 - 28.
Connectivity lost
zone 9 - 12.
Wiring centre has
lost connection with
thermostat of the given
zone:
e.g. 26 = with zone 9; 27
= with zone 10;
28 = with zone 11,
29 = with zone 12. Error
is displayed on all
thermostats.
Check the thermostat’s power supply.
Send the heating signal from thermostat.
If necessary, reinstall the thermostat.
29.
TRV gear defect.
TRV head has a problem
with the internal gear
mechanism.
Reinstall the TRV head or replace it.
If necessary, contact Continal.
30.
TRV failed
adaptation.
Adaptation error of the
TRV head assembled on
the radiator valve
insert.
Check assembly of the TRV head on radiator
valve insert and reinstall the TRV head.
Check the compatibility of the TRV head and
radiator valve insert; replace the valve insert
if necessary.
31.
Thermostat low
battery.
Thermostat’s battery
level is low
(error is displayed only in
the Smart Home app).
Replace the thermostat’s batteries.
32.
Connectivity lost
boiler receiver
The boiler receiver has
lost connection with
thermostat (error is
displayed only in the
Smart Home app.)
Check the thermostat’s power supply.
Force identication process from the
coordinator / Quantum hub side and check if
devices are within the network.
Send the heating signal from thermostat side
and check if boiler receiver is turning ON.
If the top LED is ashing, perform the pairing
procedure according to the boiler receiver
manual instruction.
Pair thermostat with the boiler receiver
again according to the thermostat’s manual
instruction.