CookTek ISW061 - Troubleshooting

9
Symptom Error Cause Displayed Message
No power (no
lights or fan
noise).
• Unit unplugged.
• No power to
receptacle.
• Plug unit into appropriate receptacle
• Make sure that receptacle is
energized.
• Check wall switches.
• Check circuit breaker.
• Plug a different electronic device
into the receptacle to make sure
that power is present.
Pan does not
heat.
• Pan is not induction
efcient.
• Pan not centered.
• Useinductionefcientpan.
• Center pan.
Soupwell
suddenlystops
heating.
• Possible power brown
out.
• Circuit shared with
another electrical
device.
• Safetyshut-off
engaged.
• Assurepropervoltage/powerlevels.
• Makesurethedrywellisnot
sharing a circuit with electrical
devicesotherthanCookTeksoup
well units.
• Thesafetyshut-offwillengageifan
emptypanisleftonthesoupwell
surface while the unit is working at
fullpower.Makesurethatthedry
wellsurfaceisclear.Wait15-20
minutes for the unit to reset.
Pan does not
get hot enough
even though
power levels are
set to maximum
– induction
efcientpanin
use.
• Extension cord in use.
• Circuit shared with
another electrical
device.
• DONOTuseextensioncords.
• Extensioncordsmayaffect
the power levels reaching the
appliance.
• Make sure that the soup well is not
sharing a circuit with other electrical
devices.
Pan heats
unevenly,does
not maintain
heat level, or
overheats.
• Pan is not induction
efcient.
• Panbottommaynot
beatenough.
• Pan not centered.
• Pan diameter is less
than7”(178mm).
• Useinductionefcientpan.
• Useatterpan.
• Center pan.
• Usealargerinductionefcientpan.
TROUBLESHOOTING