Cannot slide the Tray
into the appliance
properly.
There is too much food in
the Basket.
Reduce the amount in the Basket
The tray is not placed
in the unit correctly.
Push the tray fully into the unit
until you hear a click.
White smoke comes
out of the appliance
You are preparing
greasy ingredients.
When cooking greasy foods it
may be necessary to set a
temperature of less than 180°C
The tray still contains
greasy residues from the
previous use.
White smoke is caused by
grease heating up in the
bottom of the tray under the
Basket. Make sure you clean
the tray properly after each
use.
Fresh potato fries are
fried unevenly in the air
fryer.
You did not soak the
potato sticks properly
before you fried them.
Soak the potato sticks in a bowl of
water for at least 30 minutes; take
them out and dry them with
kitchen paper.
You did not use the
right potato type.
Use fresh potatoes and make sure
they stay firm during frying.
Fresh potato fries are
not crispy when they
come out of the air
fryer.
The crispiness of the
fries depends on the
amount of oil and
water in the fries.
Make sure you dry the potato
sticks properly before you coat
them with oil.
Cut the potato into thinner
sticks for a crispier result.
Add slightly more oil for a
crispier result.