Cord DJ-U Pro - Warranty and Service

Warranty and Service
LIMITED WARRANTY - AUSTRALIA & NEW ZEALAND
CORD™ products are engineered and manufactured with pride for excellent performance, value and years of
trouble free operaon. In the unlikely event that you should have trouble with your CORD™ product we are pleased
to oer this warranty. It is important that you read the contents of this warranty and be familiar with your rights
and obligaons.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entled to
a replacement or refund for a major failure and for compensaon for any other reasonably foreseeable loss or dam-
age. You are also entled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
The benets of this warranty are in addion to any rights and remedies imposed by Australian State and Fed-
eral legislaon that cannot be excluded. Nothing in this warranty is to be interpreted as excluding, restricng or
modifying any State or Federal legislaon applicable to the supply of goods and services which cannot be excluded,
restricted or modied.
Scope Of Warranty:
CORD™ warrants to the original retail purchaser that we will repair or replace, at our opon, any CORD™ product
which is found to be defecve in material and/or workmanship for 12 months from the date of purchase. During
the warranty period, an authorised CORD™ Service Centre will provide both parts and labour free of charge to cor-
rect any defect in materials or workmanship, subject to the warranty terms and condions.
Warranty Terms & Condions:
• This warranty is valid within Australia and New Zealand for CORD™ products purchased in Australia or New
Zealand for domesc home use only and where used in accordance with any instrucons provided with or on
the product.
• The warranty shall be void if the serial number is removed, defaced or altered.
• You must provide a copy of the original purchase receipt to obtain warranty repairs. We reserve the right to
quote for and or charge for repairs outside the warranty period or where the date of original purchase cannot
be veried.
• Warranty repairs must be undertaken by an authorised CORD™ Service Centre. Visit our web site for the loca-
on of your nearest CORD™ Service Centre.
• No person is authorised to make or give any asserons, statements or undertakings whether expressed or
implied about other, or addional to, the terms of this warranty.
• We reserve the right to make changes or improvements in design or manufacture without any obligaon to
change or improve previously manufactured product. CORD™ shall not be responsible for incidental and or
consequenal damages or loss.
What Is Not Covered:
• The cost of delivery and insurance in transit to the service centre.
• It is your sole responsibility to arrange for your product to be forwarded to your nearest CORD™ Service Centre
for repair or replacement.
• Time taken to invesgate your warranty claim where the product is found to be in
good working order. This includes where you have not followed instrucons
contained in any manuals provided with the product or where the fault is caused by use with incompable
equipment and or soware.
• Warranty repairs where the product has been tampered with, altered, modied or repaired by an unauthorized
person.
• Misuse, mishandling or abuse to the product including cosmec imperfecons, scratches, Acts of God and or
electrical surge.
• Normal wear & tear and maintenance, cleaning, periodic check-ups or charges for installaon, removal or rein-
stallaon of the product.
• Audio or video data stored on your iPod and or other devices used with or connected to your CORD™ product
or media of any type.
When You Need Service:
• If you do require warranty service please visit our web site for details of any warranty updates and the locaon
of your nearest CORD™ authorised Service Centre. Alternavely you may contact our oce directly via phone
or e-mail. Contact details can be found on the last page of this booklet.
• Securely pack and send the product to the CORD™ authorised Service Centre. DO NOT return any accessories
with your product unless the accessory is malfunconing.
• We strongly suggest transit insurance as we cannot be responsible for products
lost and or damaged when in transit to the Service Centre.
• Include a clear descripon of the problem you are experiencing with your product
and your name, address and dayme contact details.
This warranty gives you specic legal rights and you may have other rights which vary from locaon to
locaon. This limited warranty does not intend to aect these rights in any way whatsoever.
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