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ver.071217-2.10
iLEARN System Manual
Q: I’m giving a CLOSE or OPEN command but nothing moves. What could be wrong?
A: Any number of things could be wrong. First, make sure your communications network is operat-
ing properly. Once done, isolate the problem to the iDrive or the iLearn by checking for the OPEN
bit, #7 or the CLOSE bit, #8 in the 1.3.42 Door Cmd Bits register using the iDrive Monitor in the
iLearn while an OPEN or CLOSE button is pressed. If the proper bit is set, then the iLEARN is com-
manding the drive but the drive is not ready. Check these things:
1. Make sure the drives ash code = 1,
2. Check the DINs register in the iDRIVE Monitor and make sure that ILF or ILR is set, EUD is
set, and STOP is set.
Q: All of my iDRIVEs are showing Flash Code 3 and won’t work even after doing a Restart
System.
A: Do a Factory Parameter Restore then do a hard power cycle on both the 120 and the 240. If the
problem persists, check for iLEARN/iDRIVE version incompatibilities.
Q: My iLEARN will not nd any iDRIVEs. The display reads N iDRIVEs Expected, 0 iDRIVEs
found. All of the network voltage and resistance measurements check out, except C04
(CANL) is a little higher than expected and C06 (RAO) is about 12V. What could be wrong?
A: If the rst iDRIVE has good LEDs (DC Bus steady, Controller Status ash code = 1, iDRIVE Bus
Tx and Rx ashing), it is possible that your iDRIVE has software that is too old to be recognized by
the iLEARN. iLEARN versions 1.02 (4/09) and above will not recognize iDRIVE versions 1.01 (3/09)
and below. iDRIVEs with serial number 1197 and higher have at least v1.02. To x this, install
v1.01 on the iLEARN, verify communication with all drives, then bring the iLEARN and the iDRIVEs
up to the current version.
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