14
TROUBLESHOOTING
WARNING
Disconnect the spark plug wire and ground it against the engine to prevent
unintended starting. Before performing any type of maintenance/service,
disengage all controls and stop the engine. Wait until all moving parts
have come to a complete stop. Always wear safety glasses during operation
or while performing any adjustments or repairs.
This section addresses minor service issues. To locate the nearest authorized service center or to schedule service, call the following toll free number:
1-888-331-4569.
Problem Cause Remedy
Engine Fails to start
1. Blade control disengaged.
2. Spark plug boot disconnected.
3. Fuel tank empty or stale fuel.
4. Engine not primed (If equipped with primer).
5. Faulty spark plug.
6. Engine flooded.
7. Blocked fuel line.
1. Engage blade control.
2. Connect wire to spark boot.
3. Fill tank with clean, fresh gasoline.
4. Prime engine as instructed in the Operation section.
5. Clean, adjust gap, or replace.
6. Wait a few minutes to restart.
7. Contact an authorized service center to have fuel line cleaned.
Engine runs erratic 1. Spark plug boot loose.
2. Stale fuel.
3. Vent in gas cap plugged.
4. Water or dirt in fuel system.
5. Dirty air cleaner.
6. Blocked fuel line.
1. Connect and tighten spark plug boot.
2. Fill tank with clean, fresh gasoline.
3. Clear vent.
4. Run engine until it stops from lack of fuel. Refill with fresh fuel.
5. Refer to Air Cleaner Maintenance in Engine Manual included
with the mower.
6. Contact an authorized service center to have fuel line cleaned.
Engine overheats 1. Engine oil level low.
2. Air flow restricted.
1. Fill crankcase with proper oil.
2. Clean area around and on top of engine.
Occasional skips (hesitates) 1. Spark plug gap too close. 1. Adjust gap. Refer to Spark Plug in Maintenance section of Engine
Manual inlcluded with the mower.
Idles poorly 1. Spark plug fouled, faulty, or gap too wide.
2. Dirty air cleaner.
1. Reset gap or replace spark plug.
2. Refer to Air Cleaner Maintenance in Engine Manual included
with the mower.
Excessive vibration 1. Edger blade bent or damaged.
2. Blade spindle bent or damaged.
1. Replace blade.
2. Contact an authorized service center to have unit inspected.
Drive-belt Slips 1. Belt worn or stretched. 1. Replace drive belt. See Belt Replacement in Service and
Maintenance section.
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