Troubleshooting
If a malfunction occurs, first check the points below before you
send the scale in to be repaired.
Problem Causes and solutions
The display is blank.
The batteries were not inserted
correctly.
− Remove the batteries and insert
them again. Make sure the polarity
is correct.
Batteries are empty.
− Replace the empty batteries with
new ones.
“Lo” appears on the
display instead of
the measurements
and the scale imme-
diately turns off.
The batteries no longer supply a suf-
ficient amount of power.
− Replace the batteries with new
ones.
“Err” appears on the
display instead of
the measurements.
The upper limit of the measurement
range (180 kg) has been exceeded.
− Do not exceed the scale’s carrying
capacity of 180 kg.
You failed to stand still during the
measuring process or to evenly dis-
tribute your body weight to both feet.
− Stand still while the measure-
ments are being performed and
evenly distribute your weight to
both feet.
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