Frequently Asked Questions 59
Zen does not turn on or stops responding. What do I do?
■ Make sure the Power switch is not in the Lock position.
■ If you’re using the optional Zen wired remote control, make sure the wired remote control’s Lock
switch is not is the Lock position.
■ Your battery may need to be recharged. Connect your player to the Zen Power Adapter, and
then connect the Power Adapter to a power outlet. If necessary, turn on the power outlet.
Do I need to defragment Zen hard disk drive?
Zen may occasionally operate at less than optimal performance for a number of reasons,
for example, if Music Library is rebuilt frequently when no changes are made to it.
Selecting CleanUp in Zen’s Recovery Mode menu cleans, rebuilds and reorganizes Music
Library and restore it to optimal efficiency. Save a copy of Zen’s content before cleaning up
your player.
To clean up Zen’s hard disk drive
1 Turn off Zen.
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