Crestron IV-CAMFL-N-W-1B User Manual

40 • IV-CAMFL-N-W-1B ProductManual — Doc. 9321A
Troubleshooting
The following table provides troubleshooting information. If further assistance is required,
contact Crestron's True Blue Support Team.
PROBLEM POSSIBLECAUSES CORRECTIVE ACTIONS
No video signal when powered
on
Power supply failure Checkpower supply output using a
multimeter.
Power adapter
damaged
Replace faulty power adapter.
Power not
connected
Plug the provided 12V power supply into a
wall outlet and connect the other end to the
input on the camera.
Camera not showing in
1BeyondCameraManager
Incorrect IP settings Check to confirm the camera’s IP is set to
match the IP settings of your connected
computer. Default IP: 192.168.18.77.
Video feed not showing in
1BeyondCameraManager
Subnet setting of
camera does not
match your
computer’s.
Set the IP, gateway, and subnet mask of your
camera to match your network scheme.
RTSP Stream
configured
incorrectly
Enter the camera configuration menu from
the Main View of 1BeyondCameraManager
and adjust the resolution and bit rate of the
Close Up.
Camera is not controllable
when powered on
Wrong
address/protocol
/baud rate settings
Open OSD to verify your settings are correct.

Crestron IV-CAMFL-N-W-1B Specifications

General

Brand	Crestron
Model	IV-CAMFL-N-W-1B
Category	Security Camera
Language	English