Crosscall Element - Troubleshooting; Common Problems and Solutions; Safety and general information; General Precautions

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of the two ratings.
Element is rated T3.
Please power off the Bluetooth function while using hearing aid devices with your
Element.
Hearing devices may also be rated.
Your hearing device manufacturer or hearing health professional may help you find this
rating. Higher ratings mean that the hearing device is relatively immune to Interference
noise.
Safety and regulatory guide
The hearing aid and wireless phone rating values are then added together. A sum of 5 is
considered acceptable for normal use. A sum of 6 is considered for better use. A sum of 8
is considered for best use. In the above example, if a hearing aid meets the M2 level
rating and the wireless phone meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while using their hearing
aid with the particular wireless phone. “Normal usage” in this context is defined as a signal
quality that is acceptable for normal operation. This methodology applies equally for T
ratings. The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are recommended by
the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT marks are
referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement
procedure are described in the American National Standards Institute (ANSI) C63.19
standard.
For information about hearing aids and digital wireless phones,
FCC Hearing Aid Compatibility and Volume Control:
http://www.fcc.gov/cgb/dro/hearing.html
Gallaudet University, RERC:
https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm
Troubleshooting
If problems occur when using the phone, try to find a solution here first.
Problems
Reasons and Solutions
Can’t switch on
 Press and hold end key until image appears on the display.
 Check the battery contacts. Remove and insert battery and switch
your phone on again.
 Check the battery charge level.
Can’t connect to
network
 Move into an area of better coverage.
 Beyond the network cover area；
 Contact your service provider if your SIM card is invalid.
The audio quality of
the call is poor
 Press navigator key to increase the volume when you are in a call.
 Check the signal strength indicator on the display.
 The line is busy and can not be connected to network; you can not
make a call.