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WATER TREATMENT EQUIPMENT
This warranty cannot be transferred - it is extended only to the origi-
nal purchaser or first user of the product. By accepting and keeping
this product, you agree to all of the warranty terms and limitations of
liability described below.
Important Warning: Read carefully the CSI Water Treatment Sys-
tems Equipment Installation, Operating and Maintenance Instruc-
tions Manual to avoid serious personal injury and property HAZ-
ARDS and to ensure safe and proper care of this product.
Model Numbers Covered:
Water Softeners, Media Filters and Upflow Filters
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAM-
ILY HOME, this warranty covers your water treatment equipment, if
you are the first user of this CSI Water Treatment Systems equip-
ment and purchased it for single family home use - subject to all of
the conditions, limitations and exclusions listed below. Purchasers
who buy the CSI Water Treatment Systems equipment for other
purposes, and other component parts are subject to more limited
warranties and you should read all of the terms included in this form
to make sure you understand your warranty.
What is covered by this warranty?
CSI Water Treatment Systems warrants that at the time of manu-
facture, the water treatment equipment shall be free from defects in
material and workmanship as follows:
Component
Warranty
Residential Mineral Tank 10 Years
Proprietary Control Valves 7 Years
Other Softener / Filter Control Valves 5 Years
Brine Tank 5 Years
Residential Reverse Osmosis System 5 Years
Other Accessories and Parts 1 Year
Brine Tank Components 1 Year
* This warranty does not include media and/or cartridge filter ele-
ments.
Additional Terms & Conditions
What CSI Water Treatment Systems will do if you have a covered
warranty claim CSI will at its option either make repairs to correct
any defect in material or workmanship or supply and ship either
new or used replacement parts or products. CSI will not accept any
claims for labor or other costs.
Additional Exclusions and Limitations
This warranty is non-transferable and does not cover any failure or
problem unless it was caused solely by a defect in material or work-
manship. In addition, this warranty shall not apply:
• If the water treatment equipment is not correctly installed, oper-
ated, repaired and maintained as described in the Installation,
Operating & Maintenance Instructions Manual provided with the
product.
• Defects caused as a direct result of the incoming water quality
• If the tank is not the size indicated for the supply line size of the
installation, as described in the manual.
• To any failure or malfunction resulting from abuse (including
freezing), improper or negligent; handling, shipping (by anyone
• If the unit has not always been operated within the factory cali-
brated temperature limits, and at a water pressure not exceeding
125 psi other than CSI), storage, use, operation, accident; or
alteration, lightning, flooding or other environmental conditions;
• To any failure or malfunction resulting from failure to keep the
unit full of potable water, free to circulate at all times; and with
the tank free of damaging water sediment or scale deposits;
• This warranty does not cover labor costs, shipping charges,
service charges, delivery expenses, property damage, adminis-
trative fees or any costs incurred by the purchaser in removing
or reinstalling the water treatment equipment.
• The warranty does not cover any claims submitted to CSI more
than 30 days after expiration of the applicable warranty, and
does not apply unless prompt notice of any claim is given to an
authorized CSI Dealer or to CSI or a designated contractor is
provided access to the installation and to the water treatment
equipment.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. NO CSI REPRESENTATIVE OR ANY
OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WAR-
RANTY AGREEMENT.
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILI-
TY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT
EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED
ABOVE. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
Limitations of Remedies
The remedies contained in this warranty are the purchaser’s
exclusive remedies. In no circumstances will CSI or the seller of
the product be liable for more than, and purchaser-user’s remedies
shall not exceed, the price paid for the product. In no case shall CSI
or seller be liable for any special, incidental, contingent or conse-
quential damages. Special, incidental, contingent and consequential
damages for which CSI is not liable include, but are not limited to,
inconvenience, loss or damage to property, consequential mold
damage, loss of profits, loss of savings or revenue, loss of use of the
products or any associated equipment, facilities, buildings or ser-
vices, downtime, and the claims of third parties including customers.
Some states do not allow the exclusion or the limitation of incidental
or consequential damages, so the above limitations or exclusion
may not apply to you.
What to do if you have a problem covered by this warranty
Any warranty coverage must be authorized by CSI. Contact the
person from whom you purchased the product, who must receive
authorization from a CSI Dealer.
If your product is new and not used and you wish to return it, contact
your CSI Dealer.
Warranty
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