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CTEK CHARGESTORM Connected User Manual

CTEK CHARGESTORM Connected
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CTEK CHARGESTORM Connected Specifications

General IconGeneral
BrandCTEK
ModelCHARGESTORM Connected
CategoryBattery Charger
LanguageEnglish

Summary

Introduction to CTEK CHARGESTORM Connected

Models and Variants

Details the different versions of the charging station, including power and outlet options.

Identifying CHARGESTORM Connected Components

Front Panel

The accessible front part of the charging station, which can be lowered when unlocked.

Display Screen

Visualizes charging status, RFID status, and other indicators for the station.

Back Cover

The rear section of the charging station.

Technical Box

Contains the station's internal charging control electronics, secured by a lock.

Vehicle Connector

The interface for connecting the electric vehicle, either an outlet or a charging gun.

Using the CHARGESTORM Connected Station

Connecting Your Vehicle

Step-by-step instructions for connecting an electric vehicle to the charging station.

Open Access Charging

Allows charging to start immediately upon vehicle connection without authentication.

RFID Access Charging

Requires RFID authentication before charging can commence.

Understanding Status Symbols

Explains the meaning of various visual indicators on the charging station.

CTEK E-Mobility Warranty Terms

Product and Software Warranty Period

Covers defects in materials, workmanship, and software for one year post-purchase.

Warranty Exclusions and Limitations

Lists conditions that may void the warranty, such as improper use or maintenance.

Geographical Scope and Service Variations

Defines warranty validity based on CTEK E-Mobility's support presence and local standards.

Legal Rights and Remedies

Outlines customer's legal rights and the exclusive remedies available for product defects.

Support Channels for CHARGESTORM Connected

Consulting the User Manual

Recommends the manual as a primary source for information and problem resolution.

CTEK E-Mobility Website

Directs users to the official website for additional information and resources.

Emailing Support

Provides the designated email address for customer support inquiries.

Contacting Support by Phone

Advises users to call support, with phone numbers available on the website.

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