Receiv
ing your Equipment
A common carrier will be delivering your Culligan Ascent CT product. Upon receipt
you should check the following.
1. Are the systems still on the pallet?
2. Count the number of boxes you are signing for.
3. Is there any obvious damage to the product or the boxes?
If there are any discrepancies or obvious damage to the equipment or boxes, please
note it on the “Bill of Lading” and/or refuse shipment.
After receiving the equipment from the carrier, remove packaging and inspect for any
hidden freight damage. If freight damage has occurred, call Echo to report the damage and
follow their claim process as outlined on Cport. Photograph all damages to be submitted
with claim. THIS MUST BE DONE WITHIN 48 HOURS OF DELIVERY. If not reported within 2
business days, CULLIGAN and/or carrier will not be responsible for replacement or repair.
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