31
General Problems
Problem Possible Causes Remedy
Detergent residue is left in the
dispenser at the end of the
programme.
The detergent dispenser was still
damp when detergent was added.
Make sure the dispenser is dry before
adding detergent.
The detergent dispenser lid cannot
be closed properly.
Clogged detergent residue is
blocking the catch.
Clean the catch.
Knocking noise in the wash
cabinet.
A spray arm is knocking against an
item in a basket.
Interrupt the programme, and rearrange
the items which are obstructing the
spray arm. See the section “Loading the
Dishwasher”.
Smearing appears on glassware
and cutlery.
The rinse aid dosage is set too
high.
Adjust the dial of the rinse aid dispenser
to a lower setting.
Dishes, cutlery and glasses are
not dry.
The amount of rinse aid may
be insufficient, or the rinse aid
reservoir is almost empty.
Replenish the reservoir, adjust the rinse
aid dispenser dial to a higher setting or
change the brand of rinse aid.
Crockery was taken out of the
dishwasher too soon.
Leave the crockery in the dishwasher until
you hear an audible sound.
White residue is visible on cutlery
and crockery, clouding occurs on
glassware; film can be wiped off.
Not enough rinse aid was used.
Replenish the reservoir, adjust the rinse
aid dispenser dial to a higher setting or
change the brand of rinse aid.
There is not enough salt in the salt
reservoir.
Fill the salt reservoir.
The salt reservoir cap has not been
screwed on correctly.
Ensure that it is screwed back on correctly.
Unsuitable detergent has been
used.
Change your detergent. Use a dishwasher
standard powder detergent.
The salt consumption setting is
too low.
Select a higher salt consumption setting.
Glassware is dull and discoloured;
film cannot be wiped off.
The glassware is not dishwasher
proof. The surfaces are affected.
Wash the non-dishwasher proof glassware
by hand.
Tea or lipstick stains have not been
completely removed.
The wash temperature of the
selected programme was too low.
Select a programme with a higher wash
temperature.
The bleaching effect of the
detergent used is too low.
Change your detergent.
Forgot to pre-rinse or remove
the stains with a napkin prior to
washing.
Pre-rinse or remove the stains with a
napkin prior to washing.
CDW60W_B_S16/A_IB_RC_171116_grace.indd 31 16/11/17 6:08 pm
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