Curtis CAFE Series - Troubleshooting Guide; Troubleshooting: No Power

WARNING:
Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
%JTDPOOFDUQPXFSXIFOSFQMBDJOHDPNQPOFOUT/FJUIFS8JMCVS$VSUJT$P*ODOPSUIFTFMMFSDBOCFIFME
SFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJTJOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
Troubleshooting Guidelines
• "CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH
• 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS
• Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC.
No Power, Nothing Works
1 .BLFTVSFUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFCSFXFSJTOPUUSJQQFEBOEJTUVSOFEPO
2 .BLFTVSFUIFQPXFSQMVHJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF
3 0OVOJUTFRVJQQFEXJUIBNBJOQPXFSUPHHMFTXJUDIPOUIFCBDLNBLFTVSFUIBUJUJTJOUIF0/QPTJUJPO
4 7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT
BSFOPUCVSOFEPWFSIFBUFE-PPTFDPOOFDUJPOTDBODSFBUFIFBU$IFDLDIBTTJTHSPVOE
5 $IFDLGPSQPXFSJOUPBOEPVUPGUIFUIFSNPTUBUSFTFU)*-*.*5TXJUDI*GUIFSFJTQPXFSJOUPUIF)*-*.*5
TXJUDICVUOPUPVUDIFDLUPNBLFTVSFUIBUUIFXBUFSUBOLJTOPUFNQUZ*GUIFUBOLJTFNQUZSFmMMUIFXBUFS
tank according to the INSTALLATION INSTRUCTIONSBOEQVTIUIF)*-*.*5SFTFUCVUUPO
6 *GUIFSFJTXBUFSJOUIFUBOLCVUOPQPXFSPVUQVTIJOPOUIF)*-*.*5SFTFUCVUUPOXIFOUIFXBUFSJTDPPMUP
TFFJGJUSFTUPSFTQPXFS*GQPXFSJTSFTUPSFEDIFDLUPNBLFTVSFUIBUUIFTXJUDIJTOPUPQFOJOHVQBUUIFXSPOH
UFNQFSBUVSFUIFTXJUDITIPVMEOPUPQFOVQBUOPSNBMXBUFSUFNQFSBUVSFT
7 *GUIFSFJTTUJMMOPQPXFSUISPVHIUIFTXJUDIBGUFSQVTIJOHUIFCVUUPOSFQMBDFUIF)*-*.*5TXJUDI
Water Does Not Heat At All
*GUIFXBUFSIFBUTCVUJTOPUIPUFOPVHITFF Water Not Hot Enough
READY TO BREW indicator lights, but the water does not heat, units with electronic thermostat
1 $IFDLBMMPGUIFQPXFSBOEOFVUSBMDPOOFDUJPOTUPUIFUIFSNPTUBUCPBSE$IFDLUIFXJSFGSPNUIFUIFSNPTUBU
CPBSEUPUIFIFBUJOHFMFNFOU/PUFUIBUUIFSFBSFUXPIPUDPOOFDUJPOTUPUIFCPBSE
2 $IFDLUIFSFTJTUBODFBDSPTTUIFMFBETPGUIFUFNQFSBUVSFTFOTPS*GUIFSFTJTUBODFJTMFTTUIBOLBOEUIF
XBUFSJTOPUIPUSFQMBDFUIFUFNQFSBUVSFTFOTPS*GUIFTFOTPSSFTJTUBODFJTBCPWFLXIFOUIFXBUFSJTDPPM
SFQMBDFUIFUIFSNPTUBUCPBSE
READY TO BREW indicator lights, but the water does not heat, units with mechanical (capillary) thermostat
1 $IFDLUIFFMFDUSJDBMDPOOFDUJPOTUPBOEGSPNUIFUIFSNPTUBUNPEVMF$IFDLXJSFGSPNUIFUIFSNPTUBUCPBSEUP
UIFIFBUJOHFMFNFOU
2 $IFDLUIFUIFSNPTUBUTFUUJOH.BLFTVSFUIBUJUJTOPUUVSOFEPGG
3 *GUIFXJSJOHJT0,BOEUIFUIFSNPTUBUJTQSPQFSMZTFUSFQMBDFUIFUIFSNPTUBU
TROUBLESHOOTING GUIDE TG19
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