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In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
Head or foot lifts elevate bed frame but
does not return to flat position.
•
Make sure the remote control is paired with the bed
frame.
•
Check that the power cord is plugged into a working
and grounded electrical outlet. Unplug the power
cord from the outlet. After 30 seconds, plug it back
in. Press any button on the remote control and hold
until light on the remote control illuminates.
The adjustable bed frame does not
respond when the remote is used.
Remote control led illuminates and
appears to be normal.
SYMPTOM SOLUTIONS
•
Make sure the remote control is paired with the bed
frame.
•
Check that the power cord is plugged into a working
and grounded electrical outlet. Unplug the power
cord from the outlet. After 30 seconds, plug it back
in. Press any button on the remote control and hold
until light on the remote control illuminates.
•
Check that the surge protection device or electrical
outlet is not defective. Test the outlet by plugging in
another working appliance.
No features or function of the
adjustable bed frame activates.
•
Your bed frame may be obstructed preventing
smooth operation. Remove obstructions from around
and under the bed.
•
Check that the head section is not too close to the
wall.
•
If a headboard is installed, check that it is not too
close to the edge of the mattress. Make sure there
is enough distance between the headboard bracket
and the mattress.
Troubleshooting
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