13. Warranty
Dear Customer
Warranty Disclaimer
Warranty Disclaimer
Thank you for purchasing our foldable lithium battery bicycle! After
purchasing our products, please provide correct, omplete, and true
personal information and fill in the warranty card to ensure that you
conditions, free maintenance is provided. We make the following
The following situations are not covered by the warranty
service, and you need to pay the relevant service fees. beware:
1. You can receive warranty service with the warranty card. The serial
number on the bike body must match the serial number on the warran-
date or the order date will be the start date of the warranty and we will
confirm if it is still within the repair date.
2. From the date of sale to the warranty expiration day, If there is a
performance failure caused by non-human damage, once confirmed,
our company promises to repair it free of charge. If the performance
failure caused by man-made damage, once confirmed, our company
will carry out paid maintenance.
1. Total riding distance is over 100 Kilometers.
2. Any damage caused by not following the instructions for use of the
electric bike.
3. Lost or changed electric bike number.
4. Product damage caused by accidental factors or improper use, such
as mechanical damage, breakage, and serious impact on the product,
oxidation, etc.
5. Overload, over obstacles (Including but not limited to bottom pedals,
falls, etc.), or damage caused by extreme conditions.
6. Any damage caused by abnormal storage conditions or electrical
7. Loss of wearing parts, such as packaging materials and various
technical materials.
8. Other failures or damages not caused by product design, technology,
9. Not purchased from the CYCROWN online store.
14. Contact Us
If you have issues with riding, maintenance and safety, faults, or failures
with the CYCROWN CycRun electric bike, please contact us.
support@cycrown.com
www.cycrown.com
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