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Q28: My router is dropping connections, how to fix this?
If your router is not performing properly (freezing, automatically rebooting, disconnecting…etc.), this
could be happening for a number of reasons.
Please check the following:
1. Ensure the router is in a well ventilated area. If the router does not get adequate airflow, it could
overheat.
2. Ensure the firmware is up to date.
Firmware is the "brain" of the router, it is the programming that tells it how to work. D-Link will
occasionally release new firmware updates to improve product features and stability. Upgrading to
the latest firmware may correct issues you are experiencing.
Please follow this link for instructions of how to upgrade the firmware- How to upgrade firmware for
router?
3. Perform a factory reset on the router. Please follow this link for instructions: Reset your router to
factory default setting?
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