Why is there a white haze when viewing in night vision mode?
When viewing in night vision mode, the IR lights on your camera may be reflecting off a nearby surface. Try
repositioning your camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google Assistant. For setup instructions on these services, visit
the following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system (FAT32) before it can be used with this product. This
can be done in the mydlink app by selecting the Format function in the storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
For troubleshooting tips and more information, visit: support.dlink.com (USA) or support.dlink.ca (CAN)
For technical support, call: 1-877-453-5465 (USA) or 1-800-361-5265 (CAN)
Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation\
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