Unified Services Router User Manual
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Verify that the network (subnet) address of your PC is different from the
network address of the remote device.
Verify that the cable or DSL modem is connected and functioning.
Ask your ISP if it assigned a hostname to your PC.
If yes, select Network Configuration > WAN Settings > Ethernet ISP
Settings and enter that hostname as the ISP account name.
Ask your ISP if it rejects the Ethernet MAC addresses of all but one of
your PCs.
Many broadband ISPs restrict access by allowing traffic from the MAC address of
only your broadband modem; but some ISPs additionally restrict access to the MAC
address of just a single PC connected to that modem. If this is the case, configure
your firewall to clone or spoof the MAC address from the authorized PC.
11.4 Restoring factory-default configuration
settings
To restore factory-default configuration settings, do either of the following:
1. Do you know the account password and IP address?
If yes, select Administration > Settings Backup & Upgrade and
click default.
If no, do the following:
On the rear panel of the router, press and hold the Reset button about 10 seconds,
until the test LED lights and then blinks.
Release the button and wait for the router to reboot.
2. If the router does not restart automatically; manually restart it to make the default settings
effective.
3. After a restore to factory defaults —whether initiated from the configuration interface or
the Reset button — the following settings apply:
LAN IP address: 192.168.10.1
Username: admin
Password: admin
DHCP server on LAN: enabled
WAN port configuration: Get configuration via DHCP
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